Medical Office Assistant I - Fast-Paced Clinic Support

Christiana Care Health Services, Inc.; United States; On-site; USD 24,000 - 35,000; Full time

Job summary

ChristianaCare's Primary Care at Glen Mills is seeking an Office Assistant I who is detail-oriented, adaptable, and highly organized, with strong communication skills. The role requires proactive problem solving in a fast-paced medical office environment.

Responsibilities include handling payments, verifying insurance, coordinating referrals, updating patient records, scheduling appointments, and maintaining EMR workflows. Prior office experience in healthcare is preferred but not required.

Qualifications

• High School Graduate or GED required.
• Experience in a medical office setting is preferred but not required.

Responsibilities

• The Medical Office Assistant I handles payments, verifies insurance coverage, coordinates referrals, and reconciles daily appointments and payments.
• They manage communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff.
• The role includes updating patients, scheduling tests and appointments, maintaining medical records, resolving patient issues, supporting administrative tasks, and following safety protocols, with additional duties as needed.

Skills

Communication skills

Detail-oriented

Adaptable

Organized

Problem solving

Education

High School Diploma or GED

Tools

EMR systems

Job description

ChristianaCare's Primary Care at Glen Mills is seeking an Office Assistant I who is detail-oriented, adaptable, and highly organized, with strong communication skills. The role requires proactive problem solving in a fast-paced medical office environment.

Responsibilities include handling payments, verifying insurance, coordinating referrals, updating patient records, scheduling appointments, and maintaining EMR workflows. Prior office experience in healthcare is preferred but not required.