Medical Office Assistant - Forest City Family Care

Lifepoint Health®; Rutherfordton (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Rutherford County seeks a Medical Office Assistant for their Forest City Family Care location. This entry-level role involves front office support, patient scheduling, and administrative tasks. Join a compassionate team dedicated to quality care and community health.

Benefits

Flexible Medical, Dental, and Vision plans

HSA

401(K)

Paid Time Off

Prescription assistance

Income protection

Employee assistance programs

Discounts

Qualifications

• Entry level position requiring a high school diploma.
• Skills in critical thinking and independent work are essential.

Responsibilities

• Providing front office support including scheduling appointments and obtaining referrals.
• Maintaining examination areas and performing administrative duties.

Skills

Critical thinking

Decisive judgment

Ability to work independently

Handle stressful environments

Education

High School Diploma or Equivalent

Job description

Medical Office Assistant - Forest City Family Care

Join to apply for the Medical Office Assistant - Forest City Family Care role at Lifepoint Health.

Rutherford Regional Health System is a 143-bed acute care facility offering a broad range of inpatient and outpatient services. We are dedicated to providing quality care in a compassionate environment through teamwork among our medical staff and employees.

Our partnership with Duke LifePoint Healthcare combines clinical excellence with extensive resources to transform healthcare in Rutherford County. Duke LifePoint is a joint venture of Duke University Health System and LifePoint Health, focusing on high-quality, innovative healthcare services for communities.

Rutherford Regional Health System includes Rutherford Regional Medical Center, Rutherford Family Care, Rutherford East Family Care, Forest City Family Care, Chase Family Care, Polk Medical Specialties, Rutherford Orthopedics, Rutherford Urology, Rutherford Children's Care, Premier Women’s Care, The Mammography Place, and Rutherford Surgical Associates.

Medical Office Assistants at RRHS Physician Practices are responsible for:

• Providing front office support such as obtaining referrals, pre-certifications, collecting co-pays, scheduling appointments, and coding fee slips.

Essential Functions:

• Maintaining equipment and supplies, including reordering, stocking, cleaning, and troubleshooting.
• Maintaining examination areas.
• Performing administrative duties like filing, reception, scheduling, data entry, and patient registration.
• Reviewing provider orders before patient departure.
• Obtaining informed consent for invasive procedures.
• Scheduling referral appointments as instructed by providers.
• Maintaining patient information in the computer system.
• Scheduling and registering patients, and maintaining their information.
• Posting charges, completing paperwork, collecting copays and deductibles, and balancing end-of-day reports.

Required Skills:

• Critical thinking, decisive judgment, ability to work independently, and handle stressful environments appropriately.

Minimum Education:

• High School Diploma or Equivalent.

Benefits include:

• Flexible Medical, Dental, and Vision plans.
• HSA, 401(K), Paid Time Off, and insurance options.
• Prescription assistance, income protection, employee assistance programs, and discounts.

Why join us? We value our employees and are committed to providing comprehensive healthcare services. Join our growing team if you are passionate about making a difference in a supportive, community-oriented environment.

We are an equal opportunity employer and value diversity in our workforce.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industry: Hospitals and Healthcare