Medical Office Assistant - Forest City Family Care

Memorial Physician Practices; Rutherfordton (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established healthcare provider is seeking dedicated Medical Office Assistants to join their team. This role involves providing essential front office support, including scheduling appointments, maintaining patient information, and ensuring smooth operations within the medical office. You will be part of a caring environment focused on delivering high-quality healthcare services to the community. If you are passionate about making a difference in patients' lives and thrive in a supportive team atmosphere, this opportunity is perfect for you. Join a growing organization that values its employees and offers a wide range of benefits to support your well-being.

Benefits

HSA

401(K) retirement plan contributions

Generous Paid Time Off

Accident & Critical Illness Insurance

Prescription Assistance

Income protection programs

Employee Assistance program

Free travel and entertainment discount program

Qualifications

• Requires critical thinking and decisive judgment.
• Ability to work with minimal supervision in a stressful environment.

Responsibilities

• Provides front office support duties including scheduling and coding.
• Maintains equipment and medical supplies, and performs clerical duties.
• Schedules and registers patients while maintaining their information.

Skills

Critical thinking skills

Decisive judgment

Ability to work with minimal supervision

Ability to work in a stressful environment

Education

High School Diploma or Equivalent

Job description

Rutherford Regional Health System is a 143-bed acute care facility that offers a broad array of inpatient and outpatient care. Rutherford Regional is dedicated to providing patients with a full range of services to meet their healthcare needs. We provide our services in a caring, professional environment through the teamwork of our medical staff and employees.

Rutherford Regional Health System’s partnership with Duke LifePoint Healthcare is bringing the pieces together to transform healthcare in Rutherford County. Duke LifePoint Healthcare is a joint venture of Duke University Health System, one of the country’s leading academic health systems, and LifePoint Health, a leading healthcare company dedicated to Making Communities Healthier. These two forces joined because of the shared interest in collaborating with hospitals, healthcare providers and patients to bring high quality, innovative healthcare services to communities. Duke LifePoint combines Duke’s unparalleled expertise in clinical excellence and quality care with LifePoint's extensive resources and knowledge and experience operating community hospitals and healthcare organizations.

Rutherford Regional Health System includes the following: Rutherford Regional Medical Center, Rutherford Family Care, Rutherford East Family Care, Forest City Family Care, Chase Family Care, Polk Medical Specialties, Rutherford Orthopedics, Rutherford Urology, Rutherford Children's Care, Premier Women’s Care, The Mammography Place, and Rutherford Surgical Associates.

Medical Office Assistants at RRHS Physician Practices are responsible for providing front office support duties including, but not limited to, obtaining referrals and pre-certifications, collecting co-pays and missing patient data, scheduling appointments, and coding fee slips.

Essential Functions:

• Maintains equipment and medical supplies, including reordering, stocking, cleaning, and troubleshooting.
• Maintains examination areas.
• Performs administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, and patient registration.
• Reviews provider orders prior to patient leaving the clinic.
• Obtains informed consent for invasive procedures.
• Schedules referral appointments as necessary or as instructed by the provider.
• Maintains patient information in the computer system.
• Schedules and registers patients. Maintains patient information on the computer system.
• Post charges, completes paperwork, collects copays, deductibles and account balances.
• Assists in the completion of "end of day balancing/closing" and deposit preparations for courier pickup.

Required Skills:

• Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Minimum Education:

• High School Diploma or Equivalent required.

Benefits - Wide range of benefits options!

Here at Rutherford Regional, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs.

• HSA
• 401(K) retirement plan contributions
• Generous Paid Time Off
• Accident & Critical Illness Insurance
• Prescription Assistance with OptumRx
• Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.
• Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week.
• Free travel and entertainment discount program to ensure you enjoy your time away from work.

Why join our team?

We are dedicated to providing patients with a full range of services to meet their healthcare needs, and we believe our employees are our most valuable assets in accomplishing this goal. Rutherford Regional is growing its team of dedicated health care professionals. If you are looking to start a career that cares, are passionate about changing lives, and ready to work in a supportive environment in a close-knit community, apply today!

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran