Medical Office Assistant – Foot & Ankle Clinic

Park Nicollet Health Services; Saint Louis Park (MN); On-site; USD 36,000 - 48,000; Full time

Job summary

HealthPartners Health Services in Minnesota seeks a Medical Office Assistant to perform clerical tasks with direct patient contact, supporting the assigned medical department in delivering outstanding patient care and services.

The role requires basic computer skills, knowledge of medical terminology, and strong communication abilities. A Medical Office Assistant Certification is preferred; hospital/clinic experience is valued. Includes diverse administrative support and patient routing.

Qualifications

• Graduate from an approved medical assisting or medical office assisting program or equivalent work experience.
• Basic computer/keyboard skills required.
• Knowledge of age-related growth and development principles for patient safety.
• Knowledge of medical terminology and anatomy.
• Possesses ability to proficiently operate telephone, PC with word processing, and photocopier.

Responsibilities

• (15-30%) Screens and directs calls; relays messages to clinicians, patients, hospitals, pharmacies.
• Monitors the Message Center: urgent messages within 2 hours; routine within 4 hours.
• (5-15%) Schedules patients for routine appointments, consultations, surgery, or special tests.
• (5-15%) Receives and/or responds to requests for new or refilled prescriptions.
• (5-15%) Prepares routine medical and non-medical correspondence and recurring reports.
• (5-15%) Orders appropriate patient charts for care clinician review.
• (5-15%) Provides support to nursing staff, e.g., stocking exam rooms, assembling/disassembling instrument trays.
• (10-20%) Maintains departmental records, files, and related paperwork.
• (1-5%) Performs quality checks on equipment such as autoclave.
• (5-15%) Obtains answers to routine questions and inquiries.
• (1-10%) Performs other tasks as assigned.

Skills

Verbal communication

Listening skills

Telephone etiquette

Human relations

Handwriting skills

Medical terminology

Typing/word processing

Telephone proficiency

Photocopier usage

Education

Medical office assisting program

Tools

Word processing

Telephone

Photocopier

Job description

HealthPartners Health Services in Minnesota seeks a Medical Office Assistant to perform clerical tasks with direct patient contact, supporting the assigned medical department in delivering outstanding patient care and services.

The role requires basic computer skills, knowledge of medical terminology, and strong communication abilities. A Medical Office Assistant Certification is preferred; hospital/clinic experience is valued. Includes diverse administrative support and patient routing.