Medical Office Assistant - Float

One GI®; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Excellent PTO

401(k) employer match

Education reimbursement opportunities

Internal growth opportunities

Health and supplemental benefits (FSA/

SA)

Refer a friend bonus

Job summary

One GI® in Memphis is seeking a full-time Medical Office Assistant to greet patients, manage front desk tasks, and support busy gastroenterology clinics.

Ideal candidates have prior front office experience, knowledge of medical terminology, and a valid Basic Life Support (BLS) certification.

This role offers a supportive team environment, competitive benefits, and opportunities for growth as we expand across locations.

Qualifications

• Front office experience in a medical setting preferred.
• BLS certification is required.
• Knowledge of medical terminology is a bonus.

Responsibilities

• Greet patients and visitors, assessing their needs and directing them appropriately.
• Answer phones and manage front desk communications.
• Verify and enter patient demographics in the EMR.
• Check referrals and ensure proper documentation.
• Assemble patient charts and ensure forms are signed.
• Schedule office visits, procedures, and tests.
• Collect co-pays and balances at time of service.
• Confirm upcoming appointments for next business day.
• Maintain front desk and reception areas.

Skills

Medical terminology knowledge

Front office experience

Education

High School Diploma or equivalent

Job description

Ready to grow your skills and love where you work? Looking for a place where you can build your career and be part of a team that actually feels like a team! If you are interested in joining our culture, we’re looking for a full‑time Medical Office Assistant in our clinic located at 1325 Eastmoreland Ave, Memphis! Must have previous experience working in a front office setting and knowledge of medical terminology is a BONUS.

A Little About Us

Gastro One is a team of gastroenterologists and allied health professionals with a proven track record of providing excellent care that families can count on. We specialize in treating the full range of digestive diseases and endeavor to provide exceptional care, for every patient, every time. We are powered by One GI®, a true collaboration of the very best clinical and business minds – which enables us to focus on what’s truly important – our patients.

Awesome Perks, Just for You!

• Excellent paid time off for a healthy work/life balance.
• We’ve got your future in mind! With our generous 401(k) plan, we’ll help you grow your nest egg with an employer match that makes saving for retirement even sweeter.
• Looking to further your education? We want to help! We offer education reimbursement opportunities, with generous annual support based on your employment status.
• Internal growth opportunities. We want to aide in your training and development.
• Competitive health and supplemental benefits; with FSA and HSA options.
• Love where you work? Spread the word! Refer a friend who’d be a great fit for One GI® and earn a special bonus when they join the team!

Snapshot of Daily Duties

• Greet patients and visitors, assessing their needs and direct them appropriately.
• Answer phone as needed.
• Verify and/or enter all patient demographic information in the EMR.
• Check for necessary referrals.
• Have appropriate forms completed, signed, and assemble patient charts.
• Schedule patients for office visits, procedures, and other x-rays and tests as requested.
• Collect co-pays, deductibles, and balances at time of visit.
• Confirm all patient office visits and procedures for next business day.
• Manage and update patient records.
• Maintain the front desk and reception areas.

The Must Haves

• High School Diploma or equivalent required.
• Knowledge of medical terminology preferred.
• Prior experience working in a front office capacity preferred.
• Basic Life Support (BLS) certification required.
• Drivers License and Car Required for travel/Floating in between office locations.