Medical Office Assistant (Bronx)

Care For the Homeless; New York (NY); On-site; USD 52,000 - 56,000; Full time

Job summary

Care For the Homeless in New York, NY seeks an Medical Assistant to support physicians, nurse practitioners and nurses in a Community Health clinic. You will handle patient intake, documentation in eClinical Works, phlebotomy and point-of-care testing, and front-office tasks.

Responsibilities include coordinating appointments, verifying insurance, maintaining records, and complying with CFH policies and NYSDOH requirements. Bilingual Spanish is a plus; BLS is required.

Qualifications

• AA degree preferred or equivalent
• High School Diploma required
• Medical Assistant credential or title preferred
• Basic Life Support Certification required

Responsibilities

• Provide full-cycle appointment management for clinic site to optimize clinic hours.
• Document all services in the EMR system.
• Manage front office tasks including patient demographics, insurance, privacy forms, and filing.
• Coordinate referrals with patient contact for appointment dates.
• Verify insurance for visits and ensure registration data is accurate.
• Prepare pre-visit planning for huddles and staff communication.
• Follow all regulations for medical clinic operations and CFH policies.
• Assist in taking medical histories, vital signs, and basic measurements.
• Perform phlebotomy and collect lab specimens per protocol and log results.
• Maintain clean examination rooms and stock supplies.
• Liaise with labs and pharmacies as directed.
• Conduct NYSDOH Article 28 policy walkthroughs and related tasks.
• Assist with dressing changes, urine tests, and CLIA-waived tests.
• Perform EKGs and point-of-care testing as directed.

Skills

Microsoft Outlook

Excel

Word

Telephone etiquette

Bilingual-Spanish

eClinical Works

Education

AA degree preferred

High School Diploma required

Medical Assistant

Tools

eClinical Works EMR

Job description

JOB SUMMARY: This role is in aCommunity Healthclinical site setting; working on a team of committed professionals supporting Physicians, Nurse Practitioners and Nurses, while also providing patient care and administrative duties necessary to deliver quality patient care to a diverse and vulnerable population.

This employee will work as part of the PCMH team with the following essential duties and responsibilities include the following:

Essential duties and Responsibilities include the following:

• Provide full-cycle appointment management for clinic site (patient follow-up and drop-in appointments, specialty services and testing) to optimize clinic patient hours.
• Document all services in eClinical Works (EMR) system.
• Manage all front office tasks including; basic intake and collection of patient demographics, insurance information, privacy practice forms, its collection and management, faxing, and filing.
• Referral coordination with patient contact for date of appointment.
• Insurance verification on all patients requesting a visit.
• Ensure all registration information is completed and updated accurately at the time of each appointment.
• Responsible for printing pre-visit planning in preparation for huddle.
• Follow all Federal, State and City regulations and guidelines regarding to medical clinic operations.
• Responsible for understanding CFH’s Medical Clinic Policy and Procedures.
• Assist in taking medical histories, vital signs, recording height and weight at Nurse Manager/Provider request.
• Performs phlebotomy and collects lab specimens, as requested, using appropriate protocols, such as infection control. Logs information into EMR/vendor system, labels, and routes lab specimens according to standard procedure.
• Ensures that results are received on all lab specimens submitted.
• Maintains order and cleanliness of examination rooms.
• Ensures medical supplies are maintained and reordered.
• Disposes of expired supplies according to procedures.
• Performs equipment checks and completes required logs; which may include refrigerator logs, eyewash logs, sample medication logs, AED, and other required checks/logs.
• Liaise with laboratory and pharmacies as directed by provider and Nurse Manager.
• Performs monthly NYSDOH Article 28 policy walkthroughs.
• Submits work orders as indicated upon completion of Article 28 walkthrough.
• Assist with change of simple dressings, check urine for glucose and ketones and other tests as directed by Nurse Managers and provider staff.
• Perform EKG exams.
• Point-of-care testing as directed by the provider (HIV, Hep C, additional CLIA waived tests).
• Perform all required point of care proficiency tests.
• Perform lot specific Quality Assurance checks and log all results on all point of care testing.
• Report issues or challenges to provider(s), Nurse Managers and Director of Practice Management.

JOB QUALIFICATIONS:

Educational Requirements:

• AA degree preferred, High School Diploma required
• Medical Assistant
• Basic Life Support Certificate required.

Experience:

• 1-2 Years of experience as MA with medical office experience preferred.
• Ability to communicate effectively with multicultural and language-deficit patients.
• Effective interpersonal and communication skills
• Proficiency in Microsoft Outlook, Excel, and Word
• Excellent telephone etiquette
• Bilingual-Spanish preferred
• Experience using eClinical is a Plus!

Pay: $25.46