Medical Office Assistant

University of Mississippi Medical Center; Jackson (MS); On-site; USD 17,000 - 22,000; Full time

Job summary

The University of Mississippi Medical Center in Jackson seeks a Medical Office Assistant to support ambulatory ophthalmology clinics by handling clerical, financial and general medical office tasks.

You will greet patients, schedule appointments, verify insurance, perform billing, update records, and assist providers during examinations, while ensuring accuracy and HIPAA compliance.

Qualifications

• Knowledge of general medical office procedures.
• Good telephone skills.
• Excellent customer service skills.
• Must be able to multi-task.
• Ability to type 35 wpm.
• Ability to demonstrate knowledge of Microsoft Word.
• Interpersonal skills to interact with patients and staff.
• Verbal and written communication skills.
• General understanding and application of basic accounting principles.

Responsibilities

• Performs administrative duties such as answering telephones, greeting patients, pulling, updating and filing patient medical records, verifying patient demographic and insurance information, scheduling appointments, and performing billing and bookkeeping.
• Checks‑in patients, assists with patient histories, checks accuracy of patient information, prepares charts, may be called upon to chaperone or assist provider during examinations and other patient care activities, performs billing and other general medical office procedures in accordance with established protocols of a particular clinic.
• Educates and advises patients on specified medical issues within established guidelines.
• Assists with scheduling, coding and billing of medical procedures and/or ambulatory surgical procedures.
• Arranges examining room equipment; cleans rooms and escorts patient to and from assigned room in clinic.
• Disposes contaminated supplies; maintains stocks of medical supplies and medications as appropriate to the clinic.
• Practices safety, environmental, and infection control methods.
• Adheres to HIPPA, OSHA, infection control, and medical records compliance regulatory requirements.

Skills

Medical office procedures

Phone skills

Customer service

Multi-tasking

Typing 35 wpm

Microsoft Word

Interpersonal skills

Verbal and written communication

Basic accounting principles

Education

High School Diploma/GED

Tools

Microsoft Word

Job description

Job Requisition ID: R00053603

Job Category: Clerical and Customer Service

Organization: Ambulatory Ophthalmology-Support Staff

Location/s: Main Campus Jackson

Job Title: Medical Office Assistant

Job Summary: Assists physicians and other primary health care providers with clerical, financial and other general medical office operations in ambulatory practice. Works in support of clinic operations by performing medical office, billing and clinical duties.

Education & Experience Required: High School Diploma/GED

Knowledge, Skills & Abilities

• Knowledge of general medical office procedures.
• Good telephone skills.
• Excellent customer service skills.
• Must be able to multi-task.
• Ability to type 35 wpm.
• Ability to demonstrate knowledge of Microsoft Word.
• Interpersonal skills to interact with patients and staff.
• Verbal and written communication skills.
• General understanding and application of basic accounting principles.

Responsibilities

• Performs administrative duties such as answering telephones, greeting patients, pulling, updating and filing patient medical records, verifying patient demographic and insurance information, scheduling appointments, and performing billing and bookkeeping.
• Checks‑in patients, assists with patient histories, checks accuracy of patient information, prepares charts, may be called upon to chaperone or assist provider during examinations and other patient care activities, performs billing and other general medical office procedures in accordance with established protocols of a particular clinic.
• Educates and advises patients on specified medical issues within established guidelines.
• Assists with scheduling, coding and billing of medical procedures and/or ambulatory surgical procedures.
• Arranges examining room equipment; cleans rooms and escorts patient to and from assigned room in clinic.
• Disposes contaminated supplies; maintains stocks of medical supplies and medications as appropriate to the clinic.
• Practices safety, environmental, and infection control methods.
• Adheres to HIPPA, OSHA, infection control, and medical records compliance regulatory requirements.

Physical and Environmental Demands

• Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional activities subject to significant volume changes of a seasonal/clinical nature, frequent work produced subject to precise measures of quantity and quality, frequent bending, occasional lifting and carrying up to 75 pounds, occasional climbing, occasional crawling, occasional crouching/stooping, frequent kneeling, frequent pushing/pulling, constant reaching, occasional sitting, constant standing, occasional twisting, and constant walking.

Time Type: Full time

FLSA Designation/Job Exempt: No

Pay Class: Hourly

FTE %: 100

Work Shift: Day

Benefits Eligibility: Grant Funded: No

Job Posting Date: 09/8/2026

Job Closing Date (open until filled if no date specified):

2026 Benefits at a Glance - University of Mississippi Medical Center

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