Medical Office Assistant

University of Mississippi Medical Center; Flowood (MS); On-site; USD 19,000 - 30,000; Full time

Job summary

University of Mississippi Medical Center in Flowood seeks a Medical Office Assistant to support physicians in ambulatory practice. You will perform clerical, billing and general office tasks to keep clinic operations running smoothly.

The role requires a High School Diploma or GED, strong customer service skills, and the ability to multi-task. Experience with MS Word and basic accounting is helpful in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Experience in medical office billing and clerical tasks preferred.
• Must be able to multi-task and communicate effectively.
• Typing speed of 35 wpm.

Responsibilities

• Answers phones, greets patients, files records and verifies information.
• Checks-in patients, updates demographics, schedules appointments and handles billing.
• Educates patients on medical issues within guidelines.
• Assists with scheduling, coding and billing of procedures.
• Maintains exam room equipment, cleans rooms and escorts patients.
• Maintains stocks of medical supplies and medications as appropriate.
• Follows safety and infection control practices and complies with HIPAA regulations.

Skills

Medical office procedures

Telephone skills

Customer service

Multi-tasking

Typing 35 wpm

Microsoft Word

Interpersonal skills

Verbal and written communication

Basic accounting principles

Education

High School Diploma/GED

Tools

Microsoft Word

Job description

Job Requisition ID

R00054577

Job Category

Clerical and Customer Service

Organization

Weight Management

Location/s

RiverChase Flowood

Job Title

Medical Office Assistant

Job Summary

Assists physicians and other primary health care providers with clerical, financial and other general medical office operations in ambulatory practice. Works in support of clinic operations by performing medical office, billing and clinical duties.

Education & Experience

Education and Experience Required: High School Diploma/GED

Certifications, Licenses or Registration Required

N/A

Knowledge, Skills & Abilities

• Knowledge of general medical office procedures.
• Good telephone skills.
• Excellent customer service skills.
• Must be able to multi-task.
• Ability to type 35 wpm.
• Ability to demonstrate knowledge of Microsoft Word.
• Interpersonal skills to interact with patients and staff.
• Verbal and written communication skills.
• General understanding and application of basic accounting principles.

Responsibilities

• Performs administrative duties such as answering telephones, greeting patients, pulling, updating and filing patient medical records, verifying patient demographic and insurance information, scheduling appointments, and performing billing and bookkeeping.
• Checks-in patients, assists with patient histories, checks accuracy of patient information, prepares charts, may be called upon to chaperone or assist provider during examinations and other patient care activities, performs billing and other general medical office procedures in accordance with established protocols of a particular clinic.
• Educates and advises patients on specified medical issues within established guidelines.
• Assists with scheduling, coding and billing of medical procedures and/or ambulatory surgical procedures.
• Arranges examining room equipment; cleans rooms and escorts patient to and from assigned room in clinic.
• Disposes contaminated supplies; maintains stocks of medical supplies and medications as appropriate to the clinic.
• Practices safety, environmental, and infection control methods.
• Adheres to HIPPA, OSHA, infection control, and medical records compliance regulatory requirements.

Physical and Environmental Demands

Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional activities subject to significant volume changes of a seasonal/clinical nature, frequent work produced subject to precise measures of quantity and quality, frequent bending, occasional lifting and carrying up to 75 pounds, occasional climbing, occasional crawling, occasional crouching/stooping, frequent kneeling, frequent pushing/pulling, constant reaching, occasional sitting, constant standing, occasional twisting, and constant walking.

Time Type

Full time

FLSA Designation/Job Exempt

No

Pay Class

Hourly

FTE %

100

Work Shift

Day

Benefits Eligibility

Grant Funded: No

Job Posting Date

10/9/2026

Job Closing Date

The University of Mississippi Medical Center is committed to educating the next generation of health professionals, discovering new cures and treatments and providing the highest quality health care. We foster environments that support respect, compassion and belonging for all faculty, staff and students as well as patients and visitors. Our employment, academic, research and clinical care practices reflect these commitments.

Equal Opportunity, Anti-Discrimination, and Inclusion Statement

UMMC is an equal opportunity employer and prohibits discrimination and harassment on the basis of race, color, national origin (including limited English proficiency and primary language), disability, age, sex (as that term is defined in applicable laws such as 45 CFR §92.101(a)(2) and binding court decisions), religion, genetic information, veteran’s status and any other status protected by applicable law. UMMC also prohibits retaliation against those who report discrimination or harassment and against those who participate in the Medical Center’s investigation and handling of such reports. Further, UMMC complies with all applicable statutes, regulations and executive orders regarding sex discrimination, sexual harassment, domestic and dating violence, sexual assault and stalking, including but not limited to Title IX of the Education Amendments of 1972 and its implementing regulations which prohibit discrimination on the basis of sex in any education program or activity UMMC operates including in admission and employment, the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act (“Clery Act”) and the Campus Sexual Violence Elimination Act (“SaVE Act”). UMMC’s commitment to nondiscrimination applies to all of its programs, services, opportunities and activities, including but not limited to all employment, academic, research and clinical care practices and extends to all students, applicants for admission, employees, applicants for employment, affiliates, subcontractors, on-site contractual staff, third party or community members, visitors to any of our campuses and others participating in UMMC programs or receiving UMMC services. With respect to employment in particular, this commitment applies to all employment decisions including but not limited to recruitment, employment, training, promotion, compensation, benefits, disciplinary actions and termination. UMMC maintains an affirmative action program in accordance with applicable laws. Consistent with these laws, UMMC takes affirmative action to recruit, employ, advance and prevent discrimination against qualified individuals. For additional information, please check here: Know Your Rights: Workplace discrimination is illegal (eeoc.gov). In compliance with Section1557 of the Patient Protection and Affordable Care Act and other federal civil rights laws and to ensure individuals with disabilities and those with limited English proficiency have meaningful access to, have an equal opportunity to participate in and have an equal opportunity to enjoy the benefits of our programs, activities, services and other benefits, UMMC provides the following in a timely manner and free of charge: reasonable modifications to our policies, practices, or procedures for qualified individuals with disabilities when such modifications are necessary to avoid discrimination on the basis of disability; appropriate auxiliary aids and services for individuals with disabilities (including individuals’ companions with disabilities) which may include qualified sign language interpreters and written information in other formats including braille and large print and language assistance services for individuals with limited English proficiency (including individuals’ companions with limited English proficiency) which may include qualified interpreters and information written in other languages. Complaint Process You may request additional information, accommodation or file a complaint through the applicable process identified below. Inquires or complaints relating to discrimination or other employment issues may be referred to the Office of Employee Relations, 2500 North State Street, Jackson, Mississippi39216-4505 or emailed to [e-mail]. If you are a UMMC Student who needs more information or needs to file a complaint, please click here. You may also report any allegations of UMMC’s noncompliance with any legal requirement using UMMC’s Compliance Line. If you are anyone who has experienced, witnessed or otherwise has knowledge of any alleged violation of UMMC’s Title IX policy, please click here. If you are a Visitor/Patient who needs more information or needs to file a complaint, please click here.

2026 Benefits at a Glance - University of Mississippi Medical Center