Medical Assistant I - North Napa

CommuniCare+OLE; Napa (CA); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

18 days PTO (Vacation & Sick)

10 paid holidays + 1 float holiday

2% employer match 403(b)

Tuition reimbursement

Life & accidental insurance

HSA contribution

Job summary

OLE Health in Napa is seeking a Medical Assistant I for the North Napa Campus. The role supports medical visits, handles patient intake, and collaborates with a multidisciplinary team to deliver comprehensive care to a largely low-income, non-English speaking population.

The candidate will room patients, document vital signs, educate patients, and assist with documentation and various routine procedures. CPR certification and English/Spanish/Dari/Punjabi/Vietnamese bilingual abilities are highly

Qualifications

• High school diploma or GED required.
• CA Medical Assistant certification strongly preferred.
• Phlebotomy Certification strongly preferred.
• Entry level position up to one year of experience.
• Must certify and remain current in CPR.
• Bilingual in multiple languages strongly preferred.
• Reliable transportation required.

Responsibilities

• Interview patients for program eligibility for health coverage programs.
• Assist patients with applications and collect necessary documentation.
• Educate patients and community about health coverage programs.
• Data entry of patient information into the EHR system.
• Support community events and health fairs.
• Greet patients and ensure a positive patient experience.
• Room patients and document vital signs.
• Collect patient history and current health status.
• Prepare treatment rooms and equipment for procedures.
• Provide patient education and discharge instructions.
• Perform panel management and non-visit tasks as assigned.
• Work with providers to deliver high-quality care.
• Ensure timely shift huddles and coordination.
• Follow protocols for routine screening and procedures.
• Administer immunizations per provider orders.
• Maintain logs, forms, and charts accurately.
• Document temperature logs for storage.
• Run daily QA tests for in-house testing.
• Promote safety and proper handling of waste and sharps.
• Communicate effectively with providers and staff.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

MS Office

Data entry

EHR system

Bilingual (English/Spanish/Dari/Punjab

Education

High school diploma or GED

CA Medical Assistant certification

Phlebotomy certification

Tools

Microsoft Office Suite

Electronic Health Record (EHR) system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Assistant I - North Napa

3 days ago Requisition ID: 2531

$25.58 To $31.26 Hourly

POSITION TITLE: Medical Assistant I

DEPARTMENT: Medical

REPORTS TO TITLE: Back Office Supervisor

LOCATION: North Napa Campus

SCHEDULE: Monday to Friday, 8am to 5pm (up to 3 Saturdays a year)

PAY RANGE: $25.58 to $31.26/hr, depending on years of experience

DLSE/FLSA STATUS:() ____Exempt/Salaried position __X__Nonexempt/Hourly position

SUPERVISORY RESPONSIBILITIES (does this position have direct reports): YES NO

About OLE Health

Established in 2023, CommuniCare+OLE is the result of a union of two health centers with a deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, OLE Health is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs.

BENEFITS

Medical, Dental, Vision Coverage Employer covers 90% of employee medical, dental and vision premium and 50% of dependent premium 18 days of PTO (Vacation & Sick) 10 Paid Holidays + 1 Float Holiday 2% employer match with employee 4% Contribution 403(b) retirement plan Tuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent) Life & Accidental Insurance Coverage Employer contribution for Health Savings Account

JOB SUMMARY/OVERVIEW

The Medical Assistant works with the medical services staff to assist with medical visits and provide initial patient intake. The Medical Assistant works as part of a multidisciplinary team composed of the clinic services coordinator, physicians, nurse practitioners, physician assistants, and community health workers educators to provide comprehensive care to a primarily low income, non-English speaking population. The Medical Assistant I ensure optimum patient care through the efficient rooming of patients, exhibiting good communication with patients and other staff, performing medical procedures, providing patient education, follow-up care instructions, and completing daily documentation.

OLE Health provides an inclusive workplace that promotes and values diversity and life experience.

OLE Health encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples,

people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of

all ages and religions, and individuals who have been affected by the legal system.

YOU ARE WELCOME HERE.

***The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested).

Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. ***

MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING

Education: High school diploma or general education degree (GED) required. Satisfactory completion of an accredited medical assistant program in California; CA Medical Assistant certification strongly preferred. Phlebotomy Certificate strongly preferred.

Experience/Lived Experience: Entry level position up to one year of experience. Must certify and remain current in CPR.

Special Skills/Training: Strong verbal and written communication skills. Strong interpersonal and customer service skills required. Computer skills; Microsoft Office Suite, strong data entry skills; electronic health record system required.

Bilingual in English/Spanish/Dari/Punjabi/Vietnamese strongly preferred. Strong analytical and problem-solving skills and attention to detail required. Reliable transportation required.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Interviews patients for program eligibility for a variety of health care coverage programs including, but not limited to, Covered California, Medi-Cal, Healthy Families, Patient Assistance Program (PAP), and County Medical Services Program (CMSP).
2. Assists patients with applications to the various programs and in collection of necessary documentation as necessary.
3. Educates patients, family members and community about various health coverage programs.
4. Provide data entry of patient information into electronic health record system.
5. Supporting community events and health fairs.
6. Responsible for greeting patients into exam room areas and driving a positive patient customer service experience
7. Rooms patients, obtains and documents vital signs.
8. Collects and documents patient history and current state of health
9. Disinfects and prepares treatment rooms, equipment and supplies in a timely manner to ensure optimum flow
10. Provides patient education and follow-up care instructions as directed by provider at discharge.
11. Performs panel management and non-visit tasks as assigned by Provider or Nurse
12. Works closely with providers to provide high quality care to each patient by addressing their health needs and concerns
13. Proactively ensure that Provider/MA “huddles” take place on time in preparation for each shift
14. Performs various routine screening and procedures as directed by medical provider and document findings as per protocol.
15. Performs various medical assistant procedures, including but not limited to: finger sticks for hemoglobin checks; ear washes; nebulizer treatments; urine dipsticks; specimen collection for throat and/or urine cultures; wound cleaning; PPD placement; INR; glucose; HCG; and Hemoglobin A1C (some procedures may not be applicable to all sites)
16. Administers immunizations per provider order and documents in electronic health record
17. Ensures that all logs, forms, records and charts are complete, thorough and accurate
18. Documents freezer & refrigerator temperature and takes appropriate action to maintain correct temperatures
19. Runs quality assurance tests daily to ensure proper functionality of equipment for in-house testing
20. Practices standard safety precautions to ensure safety to self, other staff and patients, including handling of contained waste and sharps, and cleaning and disinfecting medical equipment after use
21. Communicates clearly with providers, other staff and patients to promote optimum clinic flow and proper patient hand off; communicates with Back Office Supervisor on urgent issues
22. Appropriately completes chart prep, supports with QI measures, as well as carrying out other administrative tasks assigned by the back office supervisor.
23. Ensures that patients messages are responded to in a timely manner as indicated by site leadership.
24. Proactively helps teammates during down time
25. Recommends improvement in processes and practices through the proper channels