Medical Office Assistant

Deaconess News; Carterville (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider seeks compassionate staff for a patient appointment scheduling role. This position focuses on delivering excellent service to patients while managing their appointments and related information. Candidates must have strong computer skills and attention to detail, contributing to a positive patient experience.

Benefits

Flexible work schedules

Payactiv - earned wage benefit

Competitive pay and incentives

Yearly opportunities for pay increases and bonuses

Qualifications

• Completion of High School or GED required.

Responsibilities

• Provide positive patient-oriented experience for customers.
• Assist in scheduling and rescheduling appointments.
• Obtain demographic and insurance information from patients.

Skills

Attention to detail

Strong computer skills

Education

High School Diploma or GED

Job description

We are looking for compassionate, caring, and dedicated staff to join our team and help us continue our tradition of excellence.

We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:

• Flexible work schedules – Full time/part-time/supplemental – Day/Eve/Night
• Payactiv- earned wage benefit-work today get paid tomorrow
• Competitive pay, shift and weekend incentives, yearly opportunities for pay increases and bonuses

Explore All Benefits
https://www.deaconess.com/For-You/Employees/Employee-Benefit-Resources/Documents

Job Overview
This position is key to centralized patient appointment scheduling. Candidates must possess the ability to provide a positive patient oriented experience for all customers both over the phone and in person. The candidate must possess strong computer skills and exhibit attention to detail in the provision of medical scheduling services to the patient, family members, visitors and physicians in the Access Center setting. Assists in scheduling and rescheduling appointments. Obtains demographic, insurance and other related information from patients when registering for appointment. Assists in coordinating patient payments, posting charges, issuing receipts and posting payments and other duties as assigned. Shifts will vary based on department needs.

Education and Experience
Completion of High School or GED required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

About the company

Notice

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