Medical Office Assistant

adventhealth; Calhoun (GA); On-site; USD 21,000 - 33,000; Full time

Job summary

AdventHealth in Calhoun, GA is seeking a Front Desk / Medical Office Assistant. You will greet patients, collect IDs and insurance cards, and help coordinate visits in a courteous, timely manner.

Responsibilities include facilitating medical record requests, verifying coverage, handling phone calls, scheduling appointments, and supporting the care team to ensure a smooth patient experience. This is a full-time role with daytime shifts.

Qualifications

• High School grad or equivalent required.
• 1+ years related experience preferred.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Answers the telephone and handles calls in a timely and friendly manner, including documentation.
• Collects insurance cards and photo IDs for encounters.
• Schedules and confirms patient appointments to ensure a low no-show rate.
• Obtains insurance authorizations and verifies coverage prior to appointments.

Skills

Customer service

Communication

Organizational skills

Education

High School Grad or Equiv

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

1035 RED BUD RD NE

City

CALHOUN

State

Georgia

Postal Code

30701

Job Description

Full Time, 36-40hrs

Requires full availability for Mon-Fri, 740am-5pm

• Each week will have one (1) half-day shift

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• Facilitates medical record requests accurately and timely. Assists with daily closing procedures.

• Other duties as assigned Greets and directs patients in a friendly, welcoming, and timely manner.

• Demonstrates knowledge of department policies and procedures to assist patients appropriately.

• Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.

• Consistently responds to patient requests in a timely and professional manner.

• Collects required documents such as insurance cards and photo IDs for encounters.

• Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.

• Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely.

• Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.

• Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.

• Processes patient referrals accurately and timely.

Education

• High School Grad or Equiv Required

Work Experience

• 1+ years related experience Preferred

Physical Requirements

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$14.99 - $23.99

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.