Medical Office Administrative Clerk

ERP International; Montgomery (AL); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Excellent Compensation & Benefits

Paid Vacation & Federal Holidays

Medical/Dental/Vision; STD/LTD/Life

CME Stipend & License Reimbursement

401K Matching

Descripción de la vacante

ERP International seeks Full-Time Medical Office Administrative Clerks to support the 42nd Medical Group at Maxwell AFB, AL. The role includes front desk greetings, insurance/documentation processing, appointment scheduling, and precise medical-record maintenance in Genesis, ensuring eligibility and DEERS status.

You will work Monday–Friday in a typical daytime window with a strong emphasis on accuracy and compliance.

Formación

• High School diploma or GED required.
• 12 months of full-time medical office experience within the past five years.
• Current ARC or AHA BLS Healthcare Provider certification.
• Must pass Government background check/security clearance.

Responsabilidades

• Greet patients and visitors at the front desk or information center.
• Answer main office phone lines and direct calls to appropriate sections.
• Schedule medical appointments and verify patient eligibility for services.
• Update and maintain patient demographics and medical records in Genesis/DEERS.
• Ensure medical records are complete, accurate, and available before appointments.
• Coordinate with MEB clerks on MEB patients and manage injury logs.
• Provide clerical support in wards, clinics, or other clinical departments.
• Assist in filing, documentation, and general administrative duties.

Conocimientos

Medical Office Experience

BLS Certification

Background Check Clearance

Educación

High School diploma or GED

Descripción del empleo

Overview

ERP International is seeking Medical Office Administrative Clerks for Full-Time positions in support of the 42nd Medical Group at Maxwell AFB, AL.

Be the Best!

Join our team of exceptional health care professionals across the nation. Come discover the immense pride and job satisfaction ERP Employees experience in providing care for our Military Members, their Families and Retired Military Veterans!

ERP International is honored to be named a 2026 Top Workplace by WTOP News! 7 Years Running.

Excellent Compensation & Exceptional Comprehensive Benefits!

• *** Excellent Compensation & Exceptional Comprehensive Benefits!**
• *** Paid Vacation, Paid Sick Time, Plus 11 Paid Federal Holidays!**
• *** Medical/Dental/Vision, STD/LTD/Life, and Health Savings Account available!**
• *** Annual CME Stipend and License/Certification Reimbursement!**
• *** Matching 401K!**

About ERP International, LLC:

ERP is a nationally respected provider of health, science, and technology solutions supporting clients in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and federal civilian agencies in 40 states. Founded in 2006, ERP is headquartered in Laurel, MD and maintains satellite offices in Montgomery, AL and San Antonio, TX - plus project locations nationwide. ERP is an Equal Opportunity Employer - Disability and Veteran.

Responsibilities

Work Schedule:

Monday - Friday, 9 hours between 7:00am and 5:00pm, including a one hour lunch

Core Duties:

• Ensure that third party insurance information (DD Form 2569) is completed for non-active-duty beneficiaries and documentation is current and annotated within Genesis.
• Update Genesis accordingly.
• Verify patient’s eligibility for care, ensure they are registered in Genesis and DEERS.
• Update demographic information as pertinent.
• Ensure general medical record maintenance.
• Verify that all forms are appropriately completed and filed.
• Assist in the notification of patient duty absences.
• Complete and distribute injury logs.
• Coordinate with the MEB clerk on MEB patients.
• Greets patients/visitors at a front desk, information center or office setting.
• Answers main office phone line. Directs telephone calls to appropriate section for assistance. Take messages as required.
• Arranges and schedules medical appointments and determines patient eligibility for services. Relays general instructions to patients or make referrals to other sections.
• Obtains updates and files medical records as needed.
• Organizes and researches patient records, extracts needed information, and review records for completeness, accuracy, and consistency within established guidelines.
• Ensures arrival of medical records prior to appointment(s).
• Initiates and locates patient medical records as needed.
• Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
• Perform other administrative and clerical duties in support of medical care and operational support.
• Provides clerical/administrative support in wards, clinics, or other clinical departments of a medical treatment facility.
• Serves as the first point of contact in a medical facility, welcoming patients, managing check-ins, verifying demographics and insurance, and scheduling appointments

Qualifications

Minimum Qualifications

• *** Degree/Education:** High School diploma or General Educational Development (GED) equivalency.
• **** Experience: Minimum of 12 months of full-time experience within the past five (5) years is required in a medical office setting.
• *** Life Support Certification:** Possess current ARC or AHA BLS Healthcare Provider certification.
• *** Security:** Must possess ability to pass a Government background check/security clearance.

Job Locations

US-AL-Maxwell AFB

Posted Date

2 weeks ago (9/21/2026 9:03 AM)

Job ID

2026-5358

Category

Administrative/Clerical

ERP International is committed to hiring and retaining a diverse workforce. ERP is an equal opportunity/affirmative action employer and does not discriminate on the basis of race, color, creed, sex, national origin, religion, age, disability, pregnancy or veteran status. We welcome the employment of women, minorities, veterans and individuals with disabilities in our workforce. If you are in need of special assistance, please contact our Human Resources Department. Interested parties may view our Affiant... ERP participates in E-Verify.