Medical Liaison

Avenues Recovery; Indianapolis (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401K match

Medical Insurance

Dental

Vision

Life Insurance

EAP

FSA Medical

Job summary

Avenues Recovery Center, located in Indianapolis, Indiana, is seeking a Medical Liaison for our residential facility. The role supports medical staff in daily operations and coordinates care within a detox and residential rehab setting.

Responsibilities include scheduling appointments, managing EMR entries, coordinating MAT injections, and liaising with nursing staff and pharmacies to ensure timely treatment delivery. The position runs Monday–Friday, 8am–4:30pm.

Qualifications

• High school diploma required.
• QMA license in IN preferred.
• Experience in substance use disorder and/or behavioral health settings preferred.

Responsibilities

• Assist the medical personnel in the daily operations of the medical department.
• Schedule medical appointments with providers upon admission and follow-ups; coordinate external appointments and patient transport.
• Obtain records from external appointments and upload to EMR; document external appointments in EMR; maintain medical tracker daily.
• Schedule labs as ordered and ensure pharmacy orders and prescriptions are completed; review rejected prior authorizations and document appropriately.
• Obtain and process all pharmacy authorizations, pending refills; obtain prior authorization for Sublocade and Vivitrol injections.
• Schedule MAT injections and communicate with nursing staff; ensure pharmacy delivers based on facility setup; communicate with pharmacy on issues.
• Notify staff of patient concerns; coordinate with treatment team; manage supplies for medical department; follow up on medication issues.

Skills

Experience in SUD/behavioral health

Education

High school diploma

QMA license IN preferred

Job description

Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with eighteen locations across seven states. Offering the very highest standard of medical and clinical treatment, our services span every level of care - including detox, residential, PHP IOP, and outpatient services. Avenues is both JCAHO and CARF accredited, and in full compliance with all ASAM standards. Yet despite our excellence, our greatest strength remains the staff we cull from across the nation. If you're a compassionate professional who appreciates stimulating yet meaningful work, we warmly invite you to join our all-star team.

Now hiring a Medical Liaison for our residential facility in Indianapolis, Indiana!

Hours: M-F 8am-4:30pm

What You'll Do

The primary focus is to assist the medical personnel in the daily operations of the medical department.

Medical Care Protocols and Documentation

• Schedule medical appointments with the providers upon admission and follow-ups
• Schedule external appointments for patients as assigned Coordinate with the BHT for patient transportation
• Obtain records from any external appointment and upload to electronic medical record (EMR)
• Documentation of all external appointments in EMR Utilise and maintain medical tracker on a daily basis
• Schedule labs as ordered
• Maintain patient records in EMR, including but not limited to, uploading PDMP
• Clear orders from eRx for discharged patients
• Ensure pharmacy orders and prescription authorizations are completed
• Review rejected prior authorizations and document appropriately
• Perform other duties as assigned.

Coordination of Care

• Obtain and process all pharmacy authorizations, pending refills
• Obtain prior authorization for Sublocade and Vivitrol injections
• Schedule MAT injections and communicate with the nursing staff
• Ensure pharmacy delivers based on facility set-up
• Communicate with the pharmacy on any issues
• Communication and collaboration with treatment team is critical
• Notify appropriate staff of all patient concerns
• Managing supplies needed for medical department.
• Follow up and accountability for medication issues

What We're Looking For

• High school diploma
• QMA license in IN preferred
• Experience in substance use disorder (SUD) and/or behavioral health settings strongly preferred, with demonstrated understanding of recovery-oriented care and patient-centered support.

Where You'll Work

Avenues Recovery Center at Indianapolis is a 144 - bed detox and residential rehab facility offering drug and alcohol addiction treatment. Located in the heart of Indianapolis, Avenues offers an evidence-based clinical program, comprehensive medical care, and custom MAT options - consistently yielding highly effective results. Its multidisciplinary staff includes doctors, nurses, addiction specialists, counselors, and support staff, who care for each and every client in a most compassionate and dignified manner. Freshly remodeled, the facility features a clean, bright and modern design with warm and enjoyable details throughout. Its airy bedrooms, beautiful, open lounges, and recreational areas all contribute to a nurturing and healing environment.

Why Join Us

Avenues features a rich, fulfilling workplace culture where every person is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family, you'll be eligible for the following benefits package:

• 401K with employer match
• Medical Insurance
• Dental
• Vision
• Accident
• Critical Illness
• Hospital Indemnity
• Voluntary Short-Term Disability
• Voluntary Long -Term Disability
• Employer-Paid Life and AD&D
• LifeTime Benefit Term Insurance with Long Term Care
• Legal Coverage
• Pet Insurance
• Identity Theft Protection
• Employer-Paid Employee Assistance Program
• Flexible Spending Account (FSA) - Medical
• Dependent Care FSA (DCF)