Medical Laboratory Assistant- Blood Bank

Yale New Haven Health Services Corp.; New Haven (CT); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Yale New Haven Health Services Corp. seeks a laboratory support specialist to receive and accession specimens, ensuring accurate data entry in LIS and HIS. The role includes handling phone inquiries and assisting with general lab supply management.

No prior experience is required; strong communication and customer service skills are essential. The position supports Med Lab Scientists and involves teamwork across departments in a hospital setting.

Qualifications

• HS Diploma or equivalency required.
• Experience not required.
• Excellent communication and customer service skills; basic computer skills.

Responsibilities

• Understand and adhere to performance standards and policies.
• Demonstrate knowledge of department and hospital policies and procedures.
• Handle telephone inquiries and transfer as needed.
• Receive, accession and process specimens to ensure timely reporting and correct patient ID.
• Register in HIS as needed.
• Process reference lab testing as needed.
• Independently troubleshoot specimen-related problems.
• Assist with inventory and supply management for the hospital and other sites.
• Maintain hardware and equipment as needed.
• Use computer programs in lab and hospital systems for accurate data entry and retrieval.
• Perform other duties as needed.

Skills

Excellent communication

Customer service

Basic computer skills

Education

HS Diploma or equivalency exam

Tools

Laboratory Information System (LIS)

Hospital Information System (HIS)

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Responsible for receiving and processing specimens. Accession specimens in laboratory information system. Handle incoming phone calls and assisting with general lab supply management. Work in conjunction with Medical Laboratory Scientists.

EEO/AA/Disability/Veteran

Responsibilities

• 1.Understands and adheres to Performance Standards, Policies and Behaviors
• 2.Demonstrate knowledge of department and hospital policies and procedures and their execution
• 3.Handle telephone inquiries, transfer as needed
• 4.Receive, accession and process specimens in order to ensure timely reporting of results. Ensures positive patient identification
• 5.Perform registration in HIS as needed
• 6.Process reference lab testing as needed
• 7.Independently troubleshoot specimen-related problems
• 8.Assist with inventory and supply management, including supplies to others hospitals and/or customers
• 9.Maintain hardware and equipment as needed
• 10.Uses computer programs in laboratory and hospital-based systems to ensure accurate data entry and retrieval
• 11.Perform other duties as needed

Qualifications

EDUCATION

HS Diploma or equivalency exam

EXPERIENCE

Experience not required

SPECIAL SKILLS

Excellent communication skills and customer service skills. Basic computer skills Consistently interacts with coworkers and customers in a positive manner. Cooperatively and proactively assists in other areas as needed in a teamwork-oriented environment. Maintains procedure knowledge and implements all new and revised procedures in real-time. Maintains all Quality Control and Quality Assurance standards at all times. EEO/AA/Disability/Veteran.