Medical Laboratory Assistant- Blood Bank

Yale NewHaven Health; New Haven (CT); On-site; USD 42,000 - 62,000; Full time

Job summary

Yale NewHaven Health seeks a Laboratory Specimen Technician to accession and process specimens and support Medical Laboratory Scientists. The role involves handling phone inquiries, registering samples in HIS, and assisting with supplies and equipment maintenance in a collaborative lab setting.

The position emphasizes excellent communication and customer service, basic computer skills, and adherence to quality control standards within a team-oriented environment.

Qualifications

• HS Diploma or equivalency exam.
• Experience not required.
• Excellent communication and customer service skills.
• Basic computer skills.
• Maintains quality control and Quality Assurance standards.

Responsibilities

• Receive, accession and process specimens to ensure timely reporting of results.
• Accession specimens in laboratory information system.
• Handle incoming phone calls and assist with general lab supply management.
• Work with Medical Laboratory Scientists and support staff.
• Perform registration in HIS as needed.
• Assist with inventory and supply management.
• Maintain hardware and equipment as needed.
• Use computer systems for accurate data entry and retrieval.
• Perform other duties as needed.

Skills

Communication skills

Customer service

Teamwork

Computer literacy

Education

HS Diploma or equivalency

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Responsible for receiving and processing specimens. Accession specimens in laboratory information system. Handle incoming phone calls and assisting with general lab supply management. Work in conjunction with Medical Laboratory Scientists.

EEO/AA/Disability/Veteran

Responsibilities

• 1.Understands and adheres to Performance Standards, Policies and Behaviors
• 2.Demonstrate knowledge of department and hospital policies and procedures and their execution
• 3.Handle telephone inquiries, transfer as needed
• 4.Receive, accession and process specimens in order to ensure timely reporting of results. Ensures positive patient identification
• 5.Perform registration in HIS as needed
• 6.Process reference lab testing as needed
• 7.Independently troubleshoot specimen-related problems
• 8.Assist with inventory and supply management, including supplies to others hospitals and/or customers
• 9.Maintain hardware and equipment as needed
• 10.Uses computer programs in laboratory and hospital-based systems to ensure accurate data entry and retrieval
• 11.Perform other duties as needed

Qualifications

EDUCATION

HS Diploma or equivalency exam

EXPERIENCE

Experience not required

SPECIAL SKILLS

Excellent communication skills and customer service skills. Basic computer skills Consistently interacts with coworkers and customers in a positive manner. Cooperatively and proactively assists in other areas as needed in a teamwork-oriented environment. Maintains procedure knowledge and implements all new and revised procedures in real-time. Maintains all Quality Control and Quality Assurance standards at all times. EEO/AA/Disability/Veteran.