Medical Interpreter 1 (Russian/Ukrainian)

UC Davis Health; Sacramento (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

UC Davis Health is seeking a professional who provides oral interpretation services for non-English-speaking and LEP patients, facilitating effective communication between patients and healthcare providers to support access to high-quality, patient-centered care.

The role requires fluency in English and target language(s), knowledge of medical terminology, and the ability to interpret accurately in person, by phone or video, while maintaining confidentiality and empathy.

Qualifications

• Fluent in English and target language(s).
• Knowledge of medical terminology in source and target languages.
• Ability to interpret orally with fidelity to the original communication.
• Ability to interact with non-English speaking individuals with empathy and professionalism.

Responsibilities

• 90% - Oral Interpreting
• 10% - Record keeping and other duties

Job description

Job Summary

This position provides oral interpretation services for non-English-speaking and limited English proficient (LEP) patients at UC Davis Health, facilitating effective communication between patients and healthcare providers to support access to high-quality, patient centered care.

Minimum Qualifications

• Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position .
• Proof of California Auto Insurance requirement.
• Active Certification or Language Assessment: Healthcare Interpreter National Certification through CCHI or Medical Interpreting Certification though NBCMI. For hires without a National Certification, proof of a passing score on the UC Davis language assessment is required.
• Required to hold a valid California driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program
• Must be fluent in English and target language(s).
• Knowledge of medical terminology in source and target languages.
• Skills to perform his/her work accurately, completely, and clearly with the greatest possible fidelity to the spirit and letter of the original communication.
• Ability to orally interpret information from the target language into English, and from English into the target language.
• Ability to interact with and relate to non-English speaking persons of any background and culture with enthusiasm, professionalism and empathy.
• Tact and diplomacy to effectively meet the communication needs of the general public, medical staff, community, governmental agencies and internal committees.
• Organizational skills to determine patient and workload priorities to enable completion of appointments and projects in a timely manner.
• Confidence to interact with various departments one on one, through the phone, via video, and in writing.
• Ability to write and print legibly to accomplish the documentation and administration tasks assigned to the job.
• Ability to read schedules, forms, brochures and computer printed information required to determine location of physicians, families, facilities, etc. and to disseminate this information as required.
• Ability and physical dexterity to use computer terminal equipment.

Preferred Qualifications

• Certification from an independent medical interpreter school or program.
• Minimum of 6 months of dedicated healthcare interpreter experience.
• Familiarity with the Medical Center or Health System setting.
• Familiarity with a call center environment or customer/patient access services.

Key Responsibilities

• 90% - Oral Interpreting
• 10% - Record keeping and other duties

Department Overview

UC Davis Health Medical Interpreting Services provides comprehensive language access services, including on-site, telephone, and video interpretation, as well as written translation services, to ensure equitable access to healthcare for non-En