Medical Interpreter

Duke PF; Durham (NC); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

$2,500 Commitment Bonus

Job summary

A leading health practice in Durham is seeking a Spanish interpreter to provide critical translation and escort services for non-English speaking patients in their children’s and internal medicine clinic. Ideal candidates will be fluent in Spanish, possess knowledge of medical terminology, and have experience in healthcare settings. This role involves clear communication between patients and medical staff, ensuring accurate interpretation of medical information. Competitive compensation and a $2,500 commitment bonus offered for qualified candidates.

Qualifications

• Successful completion of conversation/translation competency testing in Spanish.
• Previous experience in a healthcare setting preferred.
• For ASL positions, National Interpreter Certification (NIC) required.
• NIC required for ASL positions.

Responsibilities

• Conduct face-to-face interpretation during medical appointments.
• Translate documentation for healthcare providers.
• Act as a conduit of information between patients and Duke staff.
• Ensure accurate communication of patient information related to clinical care.
• Address patient questions/concerns and document per Risk Management directives.
• Maintain confidentiality of all assignment-related information.
• Deliver interpretation without personal opinions or bias; do not accept assignments beyond training.
• Promote patient satisfaction and report issues to supervisor.
• Participate in ongoing education and maintain confidentiality.

Skills

Spanish language proficiency

Medical terminology knowledge

Communication skills

Education

High School Diploma or equivalent

NIC certification (ASL)

Job description

Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina.

$2,500 Commitment Bonus for qualifying candidates!

JOB LOCATION

Duke Children’s and Internal Medicine North Durham - 3116 N Duke St, Durham, NC

JOB SUMMARY

Performs Spanish interpretation, translation and Medical escort services to assist non-English speaking patients receiving care within the Duke Children’s & Internal Medicine Clinic in North Durham.

JOB DUTIES AND RESPONSIBILITIES

• Face to face interpretation for medical appointments
• Translation of documentation for providers/clinicians
• Participate as a neutral party in the role as conduit of information that must flow between Duke staff and the Non-English-speaking patient/visitors.
• Ensure that all information pertaining to the patient's outpatient services, hospitalization, (i.e. advance directives, consents for treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patient's questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Interpreters will maintain confidentiality of all assignment-related information
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective and will refrain from accepting an assignment when family or close personal relationships affect impartiality
• Interpreters will not interject personal opinions or counsel patients
• Interpreters will refrain from accepting assignments beyond their professional skills, language fluency, or level of training
• Promote customer satisfaction related to Duke services; notify Supervisor of any issues that may be problematic for patients or Duke staff.
• Participate in continuing education programs and competency training to enhance professional role of an interpreter. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts

JOB ELIGIBILITY REQUIREMENTS

• High-School Diploma or equivalent. Successful completion of conversation/translation competency testing in secondary language. Knowledge of Medical Terminology.
• Previous experience in a Health Care setting preferred.
• For ASL positions: National Interpreter Certification (NIC) required.

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Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Market Information

• Nearest Major Market: Durham
• Nearest Secondary Market: Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.