Medical Intake Specialist

MOGEL; Gilbert (AZ); Hybrid; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Disability Insurance

Job summary

MOGEL is seeking an Intake Specialist to support the Revenue Cycle Management team in a healthcare technology context. This full-time position focuses on census management, insurance verification, and front-line intake operations to improve billing accuracy and overall revenue cycle efficiency.

The role requires exceptional organizational skills, strong communication, and the ability to work in a fast-paced environment.

Qualifications

• Proficiency with Microsoft Office Suite and healthcare/medical office software.
• Strong organizational, multitasking, and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in remote or hybrid environments.

Responsibilities

• Perform census management processes with accuracy and timeliness.
• Verify patient insurance and demographic information.
• Support revenue cycle objectives through efficient task execution.
• Maintain high standards of customer service and professionalism.
• Communicate effectively with patients, families, facility staff, payers, and vendors.
• Follow workflows, policies, and SOPs.
• Participate in training and process improvements.
• Prioritize multiple responsibilities in a deadline-driven environment.
• Collaborate cross-functionally to support goals.
• Assist with additional duties and special projects as assigned.

Skills

Organizational skills

Multitasking

Problem solving

Communication skills

Tools

Microsoft Office Suite

Job description

Department: Financial – Revenue Cycle Management

Location: Gilbert, AZ (Onsite with Thursday Work-From-Home)

Schedule: Full-Time | Monday–Friday | 8-hour shifts + 30-minute lunch

Employment Type: Full-Time

Compensation: $24–$26 per hour

About The Role

MOGEL, on behalf of a healthcare technology company focused on proactive patient care through advanced analytics and real-time insight, is seeking a detail-oriented and proactive Intake Specialist to join our Revenue Cycle Management team. This role is responsible for supporting critical intake and administrative functions that contribute directly to operational efficiency, billing accuracy, and overall revenue cycle performance.

The ideal candidate thrives in a fast-paced healthcare environment, demonstrates exceptional organizational skills, and is committed to delivering outstanding service to patients, healthcare partners, and internal teams. This position offers flexibility through both fully remote and hybrid work options, depending on candidate location and business needs.

The Intake Specialist reports directly to the Revenue Cycle Manager and plays a key role in ensuring compliance with company standards as well as applicable local, state, and federal regulations.

Key Responsibilities

• Perform accurate and timely census management processes
• Manage patient insurance verification and demographic information with precision
• Support departmental revenue cycle objectives through efficient task execution
• Maintain high standards of customer service and professionalism in all interactions
• Communicate effectively with patients, families, facility staff, insurance payers, and third-party vendors
• Follow established workflows, policies, and standard operating procedures
• Participate in ongoing training and process improvement initiatives
• Prioritize and manage multiple responsibilities in a deadline-driven environment
• Collaborate cross-functionally to support departmental and organizational goals
• Assist with additional duties and special projects as assigned

Qualifications

• Proficiency in Microsoft Office Suite and healthcare/medical office software
• Prior experience in healthcare billing, credentialing, contracting, or intake operations preferred
• Strong organizational, multitasking, and problem-solving abilities
• Excellent written and verbal communication skills
• Demonstrated ability to provide exceptional customer service
• Ability to work independently and collaboratively in a remote or hybrid environment

Knowledge, Skills & Abilities

• Understanding of revenue cycle management processes and healthcare payer systems
• Knowledge of billing practices and regulatory compliance standards preferred
• Strong attention to detail and commitment to accuracy
• Ability to adapt positively to change and process improvements
• Collaborative mindset with strong interpersonal skills
• High level of professionalism, integrity, and accountability
• Self-motivated with effective time management skills

Preferred Experience

Experience supporting intake operations in the following states is a plus, but not required:

California, Oregon, Indiana, Illinois, Florida, and Missouri.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• Disability Insurance

Additional Requirements

• Must be authorized to work in the United States
• No visa sponsorship available for this position

Equal Opportunity Employer

MOGEL and our clients provide equal employment opportunities for all employees and applicants. Hiring decisions are based on job-related qualifications without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any protected category. We celebrate diversity and are committed to an inclusive workplace.