Medical Insurance Collections-Support Services-Business Office-FT-Days-MPG

memorialhealthcare; Murfreesboro (TN); On-site; USD 38,000 - 46,000; Full time

Job summary

Memorial Healthcare System in Murfreesboro, TN is seeking an Accounts Receivable Collector to recover outstanding balances on patient accounts using a variety of collection techniques. You will interface with state and federal agencies, insurers and other responsible parties to maximize collection results.

Patience, accuracy and strong communication are essential as you work with minimal supervision, type at 35 wpm, and prepare letters and reports.

Qualifications

• High School Diploma or Equivalent required.
• Typing 35 wpm or faster.
• No prior experience required.

Responsibilities

• Collects payments from state and federal agencies, commercial insurance companies, third party organizations and other responsible parties and posts payments to proper accounts.
• Enters adjustments to accounts as appropriate.Maintains record of collections activities and status of accounts.
• Prepares letters and reports as required or requested.
• Locates and notifies responsible parties of delinquent accounts by mail and/or phone to solicit payment.
• Contacts appropriate organizations to identify and resolve account collection problems for maximum collection results.
• Initiates payment plans with responsible parties or refers to collection agency.

Skills

Accountability

Accounts receivable follow-up

Accuracy

Analysis and decision making

Customer service

Adaptability

Standards of behavior

Workload management

Education

High School Diploma or Equivalent

Job description

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary

Uses a variety of collection techniques to collect outstanding balances on patient accounts.

Responsibilities

• Collects payments from state and federal agencies, commercial insurance companies, third party organizations and other responsible parties and posts payments to proper accounts.
• Enters adjustments to accounts as appropriate.Maintains record of collections activities and status of accounts.
• Prepares letters and reports as required or requested.
• Locates and notifies responsible parties of delinquent accounts by mail and/or phone to solicit payment.
• Contacts appropriate organizations to identify and resolve account collection problems for maximum collection results.
• Initiates payment plans with responsible parties or refers to collection agency.

Competencies

ACCOUNTABILITY, ACCOUNTS RECEIVABLE FOLLOW-UP, ACCURACY, ANALYSIS AND DECISION MAKING, CUSTOMER SERVICE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, WORKLOAD MANAGEMENT

Education and Certification Requirements

High School Diploma or Equivalent (Required)

Additional Job Information

Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required to type 35 wpm.

Required Work Experience

None required.

Working Conditions and Physical Requirements

• Bending and Stooping = 0%
• Climbing = 0%
• Keyboard Entry = 80%
• Kneeling = 0%
• Lifting/Carrying Patients 35 Pounds or Greater = 0%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
• Pushing or Pulling > 75 lbs Non-Patient = 0%
• Reaching = 0%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 80%
• Running = 0%
• Sitting = 80%
• Squatting = 0%
• Standing = 80%
• Walking = 80%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 80%
• Distinguish Color = 0%
• Seeing - Far = 80%
• Seeing - Near = 80%
• Bio hazardous Waste = 0%
• Biological Hazards - Respiratory = 0%
• Biological Hazards - Skin or Ingestion = 0%
• Blood and/or Bodily Fluids = 0%
• Communicable Diseases and/or Pathogens = 0%
• Asbestos = 0%
• Cytotoxic Chemicals = 0%
• Dust = 0%
• Gas/Vapors/Fumes = 0%
• Hazardous Chemicals = 0%
• Hazardous Medication = 0%
• Latex = 0%
• Computer Monitor = 80%
• Domestic Animals = 0%
• Extreme Heat/Cold = 0%
• Fire Risk = 0%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 0%
• Moving Mechanical Parts = 0%
• Needles/Sharp Objects = 0%
• Potential Electric Shock = 0%
• Potential for Physical Assault = 0%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 0%

Shift

Primarily for office workers - not eligible for shift differential

Disclaimer

This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [e-mail]