Medical Front Office: Patient Services Specialist

Baylor Scott & White Outpatient Rehabilitation; Murphy (TX); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Paid Time Off (PTO)

401(k) retirement plan

Short and Long Term Disability

Personal and Family Medical Leave

Job summary

A rehabilitation healthcare provider in Murphy, TX is seeking an Entry Level Patient Service Specialist to coordinate patient appointments and manage medical records. Responsibilities include verifying insurance, explaining billing procedures, and maintaining office operations. Ideal candidates have a high school diploma or GED, with customer service experience and knowledge of insurance verification preferred. Full-time position offers health benefits and a salary ranging from $18 to $25 per hour based on experience.

Qualifications

• Must possess a high school diploma or GED.
• Customer service experience is preferred.
• Knowledge of insurance verification is beneficial.

Responsibilities

• Coordinate patient appointments and minimize cancellations.
• Register patient information and keep accurate records.
• Verify patient insurance and explain benefits.
• Collect patient responsibility at each visit.
• Maintain medical documents and reconcile daily charges.
• Respond to requests from patients and departments.
• Manage office supplies and mail.
• Travel to fulfill coverage and attend mandatory meetings.

Skills

Customer service experience

Knowledge of insurance verification

Healthcare or medical office administration experience

Education

HS diploma or GED

Job description

A rehabilitation healthcare provider in Murphy, TX is seeking an Entry Level Patient Service Specialist to coordinate patient appointments and manage medical records. Responsibilities include verifying insurance, explaining billing procedures, and maintaining office operations. Ideal candidates have a high school diploma or GED, with customer service experience and knowledge of insurance verification preferred. Full-time position offers health benefits and a salary ranging from $18 to $25 per hour based on experience.