Medical Front Office - Patient Service Specialist - Float

Select Medical; Mayfield (KY); On-site; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Patient Service Specialist to join their dynamic team. In this pivotal role, you will be the first point of contact for patients, ensuring they have a welcoming experience from the moment they arrive. Your responsibilities will include greeting patients, scheduling appointments, and managing communications with various stakeholders. This full-time position offers an engaging work environment where you can contribute to the overall patient care experience. If you are passionate about helping others and thrive in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• 1 year of front desk experience in a healthcare setting preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments and manage insurance verifications.

Skills

Customer Service

Communication Skills

Scheduling

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist - Float

Location: Mayfield Village, OH

Type of Employment:Full-time

Schedule: Weekdays (Hours Vary)

Compensation: Starting at $16/hr pending experience

Join our East Side Physical Therapy Team! This position will support our 7 Clinics throughout the Suburbs of Cleveland. You should expect training, a dynamic clinic atmosphere, and a great team looking to grow and have fun while supporting our physical therapy patients.”

When patients enter our outpatient physical therapy center in Mayfield Village, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• 1 Year Front Desk experience

Preferred:

• Healthcare experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.