Medical Front Office - Patient Service Specialist - $1,000 Sign-On Bonus

Select Medical; North East (Erie County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Service Specialist to enhance patient experiences at their outpatient center. In this role, you will be the first point of contact, greeting patients and managing appointments, ensuring a smooth and welcoming environment. Your ability to communicate effectively and manage various administrative tasks will be crucial in delivering exceptional service. This full-time position offers a competitive starting wage and a sign-on bonus, making it an attractive opportunity for those looking to make a meaningful impact in healthcare. Join a team that values diversity and commitment to exceptional patient care.

Benefits

Sign-on Bonus

Health Benefits

Flexible Schedule

Qualifications

• 1 year of front desk experience preferred.
• Experience in healthcare is a plus.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments and manage co-pays and insurance.

Skills

Customer Service

Communication Skills

Scheduling

Insurance Knowledge

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist

Location: North East, PA

Type of Employment:Full-time

Schedule: Weekdays (Hours Vary)

Compensation:Starting at $16/hr pending experience, $1,000 Sign-on Bonus

When patients enter our outpatient physical therapy center in North East, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.