Medical Front Office - Patient Service Specialist

Select Specialty Hospital - Evansville; Saco (ME); On-site; Full time

Job summary

Une entreprise leader dans le secteur de la santé recherche un Patient Service Specialist pour son centre de thérapie physique à Saco. Ce rôle crucial implique la gestion à la fois des besoins des patients et des aspects administratifs, garantissant une expérience optimale pour chaque visiteur. Avec une solide orientation client, vous serez en charge de l'enregistrement, de la prise de rendez-vous et de la communication avec les partenaires externes.

Benefits

Programme de mentorat et d'orientation

Congés payés généreux

Plans de santé complets

Plan 401(k) avec cotisation de l'entreprise

Qualifications

• Diplôme de niveau secondaire requis.
• Expérience à un poste de front desk est préférable.
• Une année d'expérience dans un bureau médical est souhaitée.

Responsibilities

• Accueillir et enregistrer les patients tout en leur fournissant des informations sur leur visite.
• Planifier des rendez-vous pour les patients en personne et par téléphone.
• Gérer les communications avec les assureurs et les bureaux d'avocats.

Skills

Communication

Gestion du temps

Service client

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: Saco, ME

Type of Employment: Fulltime

Schedule: Weekdays - 40 hours/wk

Compensation: Starting at $18/hour (Pending experience)

When patients enter our outpatient physical therapy center in Saco, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

We are looking for a Patient service specialist for a fast paced multidisciplinary pediatric office.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required

Preferred Qualifications:

• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans