Medical Front Office - Patient Service Specialist

Select Medical; Murfreesboro (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Patient Service Specialist to enhance patient experiences at their outpatient physical therapy center. This role is crucial in managing both patient interactions and business operations, ensuring a seamless visit for every patient. You will be the welcoming face that guides patients through their appointments, handles scheduling, and liaises with insurance companies. If you are passionate about providing exceptional service and thrive in a dynamic environment, this opportunity is perfect for you. Join a team that values diversity and is committed to making a positive impact in healthcare.

Qualifications

• High School Diploma/GED required.
• Experience in insurance verification and scheduling preferred.

Responsibilities

• Greet and register patients, providing information about their visits.
• Schedule appointments and manage communications with various parties.
• Collect co-pays and handle insurance authorizations.

Skills

Insurance Verification

Scheduling

Customer Service

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: Murfreesboro, TN

Type of Employment: PRN/Per diem

Schedule: Weekdays (Varies)

Compensation: Starting at $15/hour (Pending experience)

When patients enter our outpatient physical therapy center in Murfreesboro, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required

Preferred Qualifications:

• Insurance Verification Experience
• 1 Year of Scheduling Experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.