Medical Front Office - Patient Service Specialist

NovaCare Rehabilitation; Columbus (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading rehabilitation company is seeking a Medical Front Office - Patient Service Specialist in Columbus, OH. This role involves managing patient interactions and ensuring a quality experience in the outpatient physical therapy setting. Ideal candidates will thrive in a collaborative environment, enjoy customer service, and embrace opportunities for personal and professional growth.

Benefits

Generous PTO

Comprehensive health benefits

401(k) retirement plan

Mentorship and orientation programs

Qualifications

• Entry level position in a healthcare setting.
• Strong communication and organizational skills required.
• Experience in customer service is a plus.

Responsibilities

• Manage patient interactions and front desk operations.
• Ensure an exceptional patient experience from arrival.
• Handle both patient-side and business-side tasks.

Skills

Customer Service

Communication

Organizational Skills

Education

High School Diploma

Job description

Medical Front Office - Patient Service Specialist

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Medical Front Office - Patient Service Specialist

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Position: Medical Front Office - Patient Service Specialist

Location: Columbus, OH

Type of Employment: Full-time

Schedule: Weekdays (Hours Vary)

Compensation: Starting at $16/hr pending experience

When patients enter our outpatient physical therapy center in Columbus, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
  
  

Check out the video below for additional insight into the work of our Patient Service Specialists!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Wellness and Fitness Services, Hospitals and Health Care, and Medical Practices

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