Medical Front Office Coordinator

Gilbert Center; Gilbert, Northern (AZ, KY); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Life insurance

Job summary

Gilbert Center for Family Medicine in Gilbert, AZ is seeking a Medical Front Office Coordinator to be the first point of contact for patients. This full-time, on-site role supports scheduling, check-in/check-out, payments, and basic EMR documentation in a fast-paced private practice.

The ideal candidate has 1–2 years in a medical office, strong communication skills, and familiarity with NextGen EMR. Benefits include health coverage, retirement, and PTO.

Qualifications

• Minimum 1–2 years of experience in a medical office setting.
• Excellent verbal and written communication skills.
• Proficiency with medical software and patient scheduling systems.

Responsibilities

• Schedule and confirm patient appointments.
• Assist patients at check-in and check-out with professionalism and care.
• Collect patient copays, coinsurance, and deductibles.
• Answer and triage incoming phone calls.
• Document patient communications in the EMR.
• Coordinate medical records requests.
• Update lab orders.
• Process referrals and prior authorizations.
• Route incoming faxes and documents to team members.

Skills

Medical office experience

Strong communication

Interpersonal skills

Education

Bachelor's degree

Tools

NextGen EMR

Job description

Gilbert Center for Family Medicine · Gilbert, Arizona

Medical Front Office Coordinator

Full-Time · On-Site · Be the first point of contact for our patients.PayFrom $19.00/hrScheduleMon–FriJob TypeFull-TimeLocationGilbert, AZ · In Person

About Gilbert Center for Family Medicine

Gilbert Center for Family Medicine is a thriving private practice in Gilbert, AZ with more than 24 years ofdelivering exceptional care and positive experiences for our patients. We adhere to high moral principles andprofessional standards with a commitment to honesty, confidentiality, trust, respect, and transparency. Ourgoal is to maintain the highest standards and achieve them by continually measuring and improvingouroutcomes, all while striving to exceed our patients' expectations for comfort and convenience.

Our Values

• Compassion: Providing a caring and supportive environment for our patients and their families.
• Excellence: Delivering care that is safe, reliable, efficient, and patient-centered.
• Integrity: Adherence to high moral principles and professional standards through a commitment to honesty, confidentiality, trust, respect, and transparency.
• Quality: Maintaining the highest standards and achieving them by continually measuring and improving our outcomes.
• Service: We strive to exceed our patients' expectations for comfort and convenience.
• Teamwork: We collaborate and share knowledge to benefit patients and fellow caregivers in advancement of our mission.
• Wholeness: Embracing a balanced life that integrates mind, body, and spirit.

Position Overview

We are seeking a professional, patient-focused Medical Front Office Coordinator to serve as the first point ofcontact for patients at GCFM. In this role, you will play a critical part in delivering a positive patientexperience from arrival through departure. This position is well suited for individuals with goals to pursueadvanced medical training, offering exposure to clinical workflows and healthcare operations in a fast-paced,high-volume environment.

What You'll Do

• Schedule and confirm patient appointments
• Assist patients at check-in and check-out with professionalism and care
• Collect patient copays, coinsurance, and deductibles
• Answer and triage incoming phone calls
• Document patient communications accurately in the EMR
• Coordinate medical records requests
• Update lab orders
• Process referrals and prior authorizations
• Route incoming faxes and documents to appropriate team members

Required Qualifications

• Minimum 1–2 years of experience in a medical office setting
• Strong computer skills; experience with Nextgen EMR preferred
• Exceptional communication and interpersonal skills

Preferred Qualifications

• Medical Assistant certification from an accredited institution
• Bachelor's degree (any field)
• Experience with scheduling, prior authorizations, and referral coordination
• Ability to thrive in a fast-paced environment with excellent prioritization and adaptability

Benefits

• Medical, Dental, and Vision insurance
• 401(k) with employer matching
• Life insurance
• Paid time off (PTO)
• Paid Term Life Insurance