Medical Front Office Coordinator

Huntsville Hospital; Decatur (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Huntsville Hospital is seeking a front desk clerk to coordinate patient scheduling for visits, procedures and tests, ensuring accuracy of demographics and insurance data for claims processing. The role provides secretarial support to physicians and administrative staff in a hospital setting.

The ideal candidate will have a high school diploma or GED, with preference for one year of medical office experience and familiarity with medical terminology.

Qualifications

• High school diploma or GED required or equivalent.
• Prefer one year of work experience in a medical office setting.
• Knowledge of medical terminology desirable.
• Word processing and computer experience desirable.

Responsibilities

• Greets patients and visitors promptly and courteously, obtaining needed information.
• Provides excellent customer service and ensures patient needs are met.
• Responds to routine information requests and directs visitors to appropriate staff.
• Maintains office scheduling policies and manages appointments and referrals.
• Verifies patient insurance and processes payments and deposits.
• Enters and updates patient information in the system and maintains confidentiality.
• Creates referrals in the scheduling system and supports staff development.

Skills

Communication

Customer service

Telephone etiquette

Education

High school diploma or GED

Tools

Word processing

Computer literacy

Job description

Huntsville Hospital is seeking a front desk clerk to coordinate patient scheduling for visits, procedures and tests, ensuring accuracy of demographics and insurance data for claims processing. The role provides secretarial support to physicians and administrative staff in a hospital setting.

The ideal candidate will have a high school diploma or GED, with preference for one year of medical office experience and familiarity with medical terminology.