Medical Front Office Assistant

True Vine Concepts LLC; California, Los Angeles (MO, CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A busy Multi-Specialty Clinic in California is seeking a dedicated front office team member. This full-time role involves managing patient appointments, handling phone inquiries, and ensuring exceptional customer service. Ideal candidates are reliable, skilled in multitasking, and preferably have experience in a medical setting. Bilingual candidates are encouraged to apply. Join us to provide quality patient care in a supportive environment.

Benefits

401(k)

Health Insurance

Sick Leave

Qualifications

• Previous experience with health insurance preferred.
• Spanish speakers encouraged to apply.

Responsibilities

• Schedule appointments and manage phone calls efficiently.
• Check-in and check-out patients accurately.
• Calculate copays and manage payments.

Skills

Customer Service

Multitasking

Teamwork

Common Sense

Education

Experience in a Medical Setting

Job description

Full job description:

We are a busy Multi-Specialty Clinic looking for an exceptional candidate to join our front office team.

This is a great experience for someone interested in working in the medical field!

Ideal Candidate Profile:

• Reliable and courteous with exceptional customer service skills, particularly in phone etiquette.
• Proficient in multitasking within a fast-paced environment.
• Able to work independently and collaboratively within a team.
• Possesses common sense and intelligence.
• Comfortable handling heavy patient volume - both in person and over the phone.

Key Responsibilities:

• Schedule appointments and procedures efficiently.
• Manage and respond to a high volume of phone calls, ensuring patient queries are addressed promptly.
• Check-in and check-out patients with speed and accuracy.
• Calculate copays and manage payment collection.
• Perform general administrative tasks as required.

Qualifications and Requirements:

• Previous experience working in a medical setting, especially with health insurance is preferred.
• Spanish speakers especially encouraged to apply!
• Full-time position: Monday to Friday, 8:30 am to 5:30 pm.

We look forward to welcoming a dedicated team member who shares our commitment to exceptional patient service and quality care.

Job Type: Full-time

Pay: From $22.00 - $25 per hour depending on experience.

Benefits:

• 401(k)
• Health Insurance
• Sick Leave

Medical Specialty:

• Cardiology
• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person