Medical Front Office

Valley Perinatal Services; Chandler (AZ); On-site; USD 19,000 - 23,000; Full time

Job summary

Valley Perinatal Services is seeking a Medical Front Office professional in Chandler to manage patient registration, check-in/out, and copay collection in a fast-paced clinical setting.

Strong communication, HIPAA knowledge, and proficiency in MS Office 365 are essential. Experience with Athena EMR is a plus, and a High School Diploma or GED is required. All clinics location imply on-site work with a Clinical Support focus.

Qualifications

• Must have HS diploma or GED and minimum 3 years of front desk/clerical experience.
• Experience with EMR systems; Athena knowledge is a plus.
• Strong knowledge of HIPAA and medical terminology; accuracy in data entry.
• Excellent verbal and written communication; strong organizational skills.
• Proficiency with Microsoft Office 365 and basic math for copay collection.

Responsibilities

• Check in and check out patients.
• Ensure patient/insurance demographics are accurate; verify signed forms.
• Confirm insurance cards on file and collect copays and balances.
• Review Advance Beneficiary Notifications forms as applicable.
• Handle incoming clinic calls and other duties as assigned.

Skills

Customer service

Communication skills

Attention to detail

HIPAA knowledge

Medical terminology

Microsoft Office 365

Problem solving

Organizational skills

Education

High School Diploma or GED

Tools

Athena EMR system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Front Office

Administrative Employee Manual Labor VPS - Chandler, Chandler, AZ, US

2 days ago Requisition ID: 1050

Salary Range: $19.00 To $23.00 Annually

Job Description

Job Title

Medical Front Office

FLSA Status

Non-Exempt

Employment Type

Full-time

Location

All Clinics

EEO Class

All other employees

Department

Clinical Support

Date

July 2025

Job Summary

The Medical Front Desk Specialist is responsible for patient registration, check-in/check-out, collection of copays, and other balances. This position requires excellent customer services skills, attention to detail, and the ability to work in a fast-paced environment.

Duties/Responsibilities

• Check in and check out patients.
• Ensure patient and insurance demographic information is correct, and all consent forms are properly signed and completed.
• Ensure insurance cards and patient identification are on file.
• Review and obtain completed Advance Beneficiary Notifications.
• Collect on estimated out of pocket costs and previous balances.
• Answer incoming calls to the clinic.
• All other duties as assigned.

Required Skills/Abilities

• Excellent verbal and written communications skills.
• Strong analytical and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Knowledge of HIPAA requirements.
• Knowledge of medical terminology and proper spelling.
• Mathematically proficient
• Proficient in Microsoft Office 365

Education/Experience

• High School Diploma or GED
• Minimum 3 years required
• Experience with EMR system, Athena knowledge a plus

Physical Requirements

• Prolonged periods of sitting at a desk and working on computer.

This job description is not intended to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other related duties, responsibilities and activities may change or be assigned at any time with or without notice.