Medical Front Desk Specialist | Multi-Duty

Summit-Medical-Group,-P.l.l.c.; Sevierville (TN); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

PTO

Medical

Dental

Vision

STD

LTD

Life Insurance

401K

Descrizione del lavoro

Hometown Pediatric Sevierville, a division of Summit Medical Group, seeks a Multi-Duty Receptionist to join the front office team in Sevierville, TN. This full-time on-site role runs Monday through Friday, handling calls, patient check-ins, registrations, and basic administrative tasks to support patient care.

The position emphasizes strong communication, confidentiality, and teamwork in a healthcare setting, with a comprehensive benefits package and opportunities for professional growth within

Competenze

• High School Diploma, or equivalent, required.
• Prefer one year experience in a medical office setting.
• Experience in healthcare preferred but not required.

Mansioni

• Answers phone calls in a professional manner and assists caller’s needs appropriately.
• Greets patients and visitors in a prompt, courteous, and helpful manner
• Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
• Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service oriented.
• Appointment scheduling, referrals, and pre-certifications, etc.
• Files charts and coordinates lab work, as requested.
• Sorts and delivers mail, medical records, and other correspondence.
• Maintains work area in a neat and orderly manner.
• Attendance/Punctuality: Dependable and arrives to work on time. Notifies supervisor at least 2 weeks in advance for time off (excluding emergencies.)
• Cooperates and helps coworkers if needed and is committed to the success of the team.
• Attends meetings, as required.
• Maintains strictest confidentiality, both internally (with other Summit employees) and externally (with the public).
• Adheres to the corporate compliance plan and policies.
• Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation of site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients.
• Performs related work, as assigned.

Conoscenze

Communication skills

Attention to detail

Time management

Organization

Customer service oriented

Formazione

High School Diploma or equivalent

Descrizione del lavoro

Hometown Pediatric Sevierville, a division of Summit Medical Group, seeks a Multi-Duty Receptionist to join the front office team in Sevierville, TN. This full-time on-site role runs Monday through Friday, handling calls, patient check-ins, registrations, and basic administrative tasks to support patient care.

The position emphasizes strong communication, confidentiality, and teamwork in a healthcare setting, with a comprehensive benefits package and opportunities for professional growth within