Medical Front Desk Receptionist

OneOncology, LLC; Wading River (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health Insurance on day 1

Dental

Vision

Life Insurance

Short- and Long-term disability

401k Plan

PTO

8 paid holidays (2 floating)

Job summary

New York Health (NYH) in Wading River, NY is seeking a Medical Front Desk Receptionist to welcome patients, manage calls, and support daily office operations. The role requires a friendly, professional demeanor and accuracy in handling scheduling, forms, and co-pays.

The position offers standard office hours, comprehensive benefits starting day one, and opportunities to contribute to a patient‑centered care team.

Qualifications

• High School diploma with at least 2 years of patient facing reception experience.
• Bachelor’s degree preferred.
• Excellent oral and written communication skills.
• Ability to accept direction and work within a team concept.
• Strong customer service skills.
• 1 year of EMR experience preferred.

Responsibilities

• Open and close the office daily according to procedures.
• Greet patients and visitors in a pleasant, professional manner.
• Assist patients and maintain the reception area.
• Answer phones, respond to inquiries, and schedule appointments.
• Collect co-pays and balance daily finances.
• Assist patients with forms and documentation.
• Maintain patient records in the EMR system.
• Schedule physician appointments per rubrics.
• Distribute QA surveys and support screenings.
• Monitor Care Team inboxes with nurses.
• Review daily visit lists to ensure appointments.
• Protect patient privacy per HIPAA guidelines.
• Support team by covering related daily tasks.
• Operate daily office procedures and routines.

Skills

Excellent communication skills

Team player

Customer service oriented

Education

High School diploma

Bachelor’s Degree preferred

Tools

EMR experience

Job description

Why Join Our Team?

At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities. Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.

Job Description

Medical Front Desk Receptionist

Location: Wading River, NY

Hours: 5/8.5 hr shifts Mon-Fri between 7:30am-6:30pm)

Organization: New York Health (NYH)-Primary Care

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
• Maintain daily operations of the office by following standard policies and procedures
• Perform tasks as assigned for special projects.

Requirements

• High School diploma with at least 2 years of patient facing reception experience
• Bachelor’s Degree preferred
• Excellent oral and written communication skills
• Ability to accept direction and work within a team concept
• Strong customer service skills.
• 1yr of an EMR experience-Preferred

What we offer

• Salary: Starting at $22 per hour
• Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, PTO, 8 paid holidays (2 floating)

Join us at NYH, where we are making strides in healthcare through innovative and compassionate care.

Visit our website at: Nyhealth.com

Follow us on Facebook: NYH on Facebook

We continuously strive to keep care close to home for patients and their families. Our offices are conveniently located throughout the region, with locations across Long Island and Manhattan to serve you better. We deliver the best medical care possible with your well-being in mind. At NY Health, all of our patients are family.