Medical Front Desk Receptionist

Florida ENT Associates; Boynton Beach (FL); On-site; USD 21,000 - 25,000; Full time

Job summary

Florida ENT Associates in Boynton Beach is seeking a friendly Medical Front Desk professional to join our Otolaryngology practice. You will be the first contact for patients, greet them warmly, and support scheduling, check-in/out, and record maintenance.

You will collaborate with physicians and staff to ensure a seamless patient experience from arrival to departure, contributing to a positive and efficient clinic environment.

Qualifications

• High School diploma or equivalent.
• One year of related experience.

Responsibilities

• Greet patients and visitors at the front desk.
• Schedule appointments and manage the calendar.
• Maintain and organize patient records and files.
• Answer phone calls and direct inquiries.
• Assist with keeping the clinic running smoothly for physicians.
• Restock exam rooms and ensure supplies are available.

Skills

Scheduling

Customer service

Phone etiquette

Record management

Education

High School diploma or equivalent

One year of related experience

Job description

At Florida ENT Associates, our commitment lies in delivering exceptional patient care while prioritizing the satisfaction of our team members. We strive to attract and retain the industry's finest talent—individuals who are passionate about their roles and driven to effect meaningful change in a dynamic healthcare landscape.

An Equal Opportunity Employer and Drug Free Workplace

Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!

As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.

In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.

Some Duties

• Patient check-in and check-out
• Managing referrals
• Assisting with keeping the clinic running smoothly for the physicians
• Restocking exam rooms

Required Education and Experience

• High School graduate or equivalent
• One year of related experience

AAP/EEO Statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.