Medical Front Desk / Receptionist - Bilingual, Spanish

Florida ENT Associates; Boynton Beach (FL); On-site; USD 28,000 - 40,000; Full time

Job summary

Florida ENT Associates is seeking a Medical Front Desk/Receptionist who is friendly, organized, and bilingual in Spanish and English. You will be the first point of contact for patients and visitors, greeting them warmly and guiding them through our check-in process.

You will schedule appointments, manage patient records, answer phones, and coordinate referrals. You will work with physicians and clinical staff to ensure a smooth patient journey from check-in to check-out, contributing to

Qualifications

• High School diploma or equivalent.
• One year of related experience.
• Bilingual in English and Spanish preferred.

Responsibilities

• Greet patients and visitors and create a welcoming environment.
• Schedule appointments and manage patient records.
• Answer phone calls and assist with referrals.
• Support the smooth operation of the clinic and front desk tasks.
• Coordinate with physicians and clinical staff to ensure a seamless check-in/check-out experience.

Skills

Bilingual English/Spanish

Customer service

Phone etiquette

Education

High School diploma or equivalent

Job description

At Florida ENT Associates, our commitment lies in delivering exceptional patient care while prioritizing the satisfaction of our team members. We strive to attract and retain the industry's finest talent—individuals who are passionate about their roles and driven to effect meaningful change in a dynamic healthcare landscape. Explore our career opportunities below and become part of our dedicated team!

An Equal Opportunity Employer and Drug Free Workplace

Medical Front Desk / Receptionist - Bilingual, Spanish

Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!

As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.

In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.

Some Duties:

• Patient check-in and check-out
• Managing referrals
• Assisting with keeping the clinic running smoothly for the physicians
• Restocking exam rooms

We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement.

Required Education and Experience

• High School graduate or equivalent
• One year of related experience

AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.