Medical Front Desk Pro: Patient Care & Admin Support

Santé Health System; Fresno (CA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

Sante Health System in Fresno, CA is seeking a Medical Front Desk Assistant II to support a busy office, assist physicians, and help manage patient flow in both front and back offices. This role emphasizes accurate administrative processes and patient care coordination.

Ideal candidates will have a high school diploma with clerical experience in a medical setting, strong organization, and a collaborative spirit to maintain smooth clinic operations and high-quality patient service.

Qualifications

• High school diploma or GED required; 3 years clerical experience in a medical office preferred.
• Knowledge of medical terminology and practice management software is a plus.
• Strong organizational skills and ability to maintain confidentiality.

Responsibilities

• Provide patient care according to established standard practices.
• Collect and distribute all incoming faxes.
• Checkout and schedule future appointments.
• Process and complete patient disability forms.
• Handle referrals and imaging scheduling.
• Schedule scans, home health, therapy, and nerve studies.
• Review test results with patients.
• Answer phones and manage communications.
• Prepare charts, request authorizations, and manage paperwork.
• Maintain patient confidentiality per HIPAA.

Skills

Positive attitude

Customer service oriented

Friendly

Detail-oriented

Self-motivated

Efficient

Education

High school diploma/GED

Tools

Practice management software

Medical terminology knowledge

Job description

Sante Health System in Fresno, CA is seeking a Medical Front Desk Assistant II to support a busy office, assist physicians, and help manage patient flow in both front and back offices. This role emphasizes accurate administrative processes and patient care coordination.

Ideal candidates will have a high school diploma with clerical experience in a medical setting, strong organization, and a collaborative spirit to maintain smooth clinic operations and high-quality patient service.