Medical Front Desk & Patient Services Coordinator

Summit Medical Group; Brentwood (TN); On-site; USD 32,000 - 46,000; Full time

Job summary

Cool Springs Internal Medicine & Pediatrics, a division of Summit Medical Group, is seeking a Multi-Duty Receptionist to join their Brentwood practice. This full-time role involves greeting patients, registering and scheduling, handling copays, and supporting the care team with administrative tasks.

The position requires a High School Diploma or equivalent, and a preference for at least one year of medical office experience.

Qualifications

• High School Diploma or equivalent required.
• Prefer one year of medical office experience.
• Excellent customer service and communication skills.
• Ability to handle registration, scheduling, copays, and patient inquiries.

Responsibilities

• Greet patients and visitors professionally.
• Check in patients, verify information, and collect copays.
• Assist patients with ambulatory needs; maintain confidentiality.
• Maintain computerized scheduling and registration.
• Handle phone calls for appointment confirmations and referrals.
• Label and deliver mail and coordinate lab work.
• Attend meetings and participate in site quality improvement.

Skills

Customer service

Scheduling

Medical office software

Registration & intake

Education

High School Diploma or equivalent

Tools

EMR systems

Microsoft Office

Job description

Cool Springs Internal Medicine & Pediatrics, a division of Summit Medical Group, is seeking a Multi-Duty Receptionist to join their Brentwood practice. This full-time role involves greeting patients, registering and scheduling, handling copays, and supporting the care team with administrative tasks.

The position requires a High School Diploma or equivalent, and a preference for at least one year of medical office experience.