Medical Front Desk - Bilingual, Spanish

Florida ENT Associates; Orlando (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Florida ENT Associates is seeking a Medical Front Desk professional to join our Otolaryngology practice. You will be the first point of contact for patients and visitors, greeting them with a warm smile and ensuring they feel welcome and comfortable in our office.

You will also be responsible for scheduling appointments, managing patient records, and answering phone calls. As part of the team, you will work closely with our physicians and clinical staff to provide excellent customer service and

Qualifications

• High School graduate or equivalent
• One year of related experience

Responsibilities

• Greet patients and visitors warmly and make them feel welcome.
• Schedule appointments and manage the appointment calendar.
• Maintain and update patient records in the system.
• Answer incoming phone calls and route inquiries.
• Ensure smooth check-in and check-out with a focus on patient experience.
• Collaborate with physicians and clinical staff to deliver high-quality customer service.

Skills

Customer service

Phone etiquette

Organization

Communication

Education

High School graduate or equivalent

One year of related experience

Job description

At Florida ENT Associates, our commitment lies in delivering exceptional patient care while prioritizing the satisfaction of our team members. We strive to attract and retain the industry's finest talent - individuals who are passionate about their roles and driven to effect meaningful change in a dynamic healthcare landscape. Explore our career opportunities below and become part of our dedicated team!

An Equal Opportunity Employer and Drug Free Workplace

Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!

As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.

In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.

We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk team member, with a passion for Otolaryngology, we encourage you to review the requirements below.

Required Education and Experience

• High School graduate or equivalent
• One year of related experience

AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.