Medical Front Desk

Elevate ENT Partners; Town of Florida (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

Elevate ENT Partners is seeking a friendly and organized Medical Front Desk professional for our Otolaryngology practice. You will be the first point of contact for patients and visitors, greeting them warmly and ensuring a welcoming environment.

You will schedule appointments, manage patient records, and answer calls, while supporting clinicians to deliver exceptional care. Join a team committed to outstanding customer service and patient experience, with opportunities for growth in a busy ENT

Qualifications

• High School graduate or equivalent.
• At least one year of related experience.
• Strong communication and organizational skills.
• Ability to schedule appointments and manage patient records.

Responsibilities

• Greet patients and visitors warmly and make them feel welcome.
• Schedule appointments and manage patient records accurately.
• Answer phone calls and route inquiries to the appropriate team.
• Collaborate with physicians and staff to ensure smooth check-in/check-out.
• Provide excellent customer service and a seamless patient experience.

Skills

Friendly demeanor

Organized

Scheduling

Phone etiquette

Customer service

Education

High School diploma or equivalent

Job description

Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!

As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.

In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.

We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk team member, with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!

Required Education And Experience

• High School graduate or equivalent
• One year of related experience

AAP/EEO Statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.

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