Bilingual Medical Front Desk Specialist

Bethany Medical; Winston-Salem (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive hourly pay

Generous PTO

Medical/Dental/Vision coverage

401K

Earned Wage Access (EWA)

Job summary

Bethany Medical in Winston-Salem is looking for a Bilingual Medical Front Desk Associate to join their team. The role involves managing patient interactions with a focus on customer service and relationship building, while also performing necessary administrative duties.

The ideal candidate will have at least 1 year of experience in a medical office setting and be bilingual in Spanish. Benefits include competitive pay, generous PTO, and medical/dental coverage.

Qualifications

• 1+ year of medical office experience with patient registration and check-in/check-out preferred.
• Self-starter and adaptable to departmental changes.
• Ability to discuss treatment and financial obligations with patients.

Responsibilities

• Initiate prompt actions to accomplish objectives and achieve goals beyond what is required.
• Maintain stable performance under pressure, handling stress appropriately.
• Provide customer-focused service by meeting patient needs, building productive relationships, and ensuring satisfaction and loyalty.
• Plan and organize tasks for self and others to ensure efficient completion of work.
• Build trust by interacting transparently and fostering confidence in the organization.

Skills

Bilingual proficiency in Spanish

Customer service skills

Strong computer skills

Tools

Allscripts

Job description

Bethany Medical in Winston-Salem is looking for a Bilingual Medical Front Desk Associate to join their team. The role involves managing patient interactions with a focus on customer service and relationship building, while also performing necessary administrative duties.

The ideal candidate will have at least 1 year of experience in a medical office setting and be bilingual in Spanish. Benefits include competitive pay, generous PTO, and medical/dental coverage.