Medical Front Desk

Florida ENT Associates; St. Augustine South (FL); On-site; USD 31,000 - 42,000; Full time

Job summary

Florida ENT Associates is seeking a friendly Medical Front Desk professional to join our Otolaryngology practice. You will be the first point of contact for patients, greeting visitors and ensuring a welcoming, organized office—handling scheduling, patient records, and phone inquiries with a focus on outstanding customer service.

As part of the front desk team, you will coordinate with physicians and clinical staff to provide a seamless patient experience from check-in to check-out.

Qualifications

• High School graduate or equivalent.
• One year of related experience.
• Strong communication and organizational skills.

Responsibilities

• Greet patients and visitors with a friendly, welcoming demeanor.
• Schedule appointments and manage the front desk calendar.
• Answer phone calls and route inquiries to the appropriate staff.
• Maintain accurate patient records and assist with check-in/check-out processes.
• Collaborate with physicians and clinical staff to ensure smooth patient experiences.

Skills

Customer service

Organized

Communication skills

Telephone etiquette

Education

High School diploma

Job description

At Florida ENT Associates, our commitment lies in delivering exceptional patient care while prioritizing the satisfaction of our team members. We strive to attract and retain the industry's finest talent—individuals who are passionate about their roles and driven to effect meaningful change in a dynamic healthcare landscape. Explore our career opportunities below and become part of our dedicated team!

An Equal Opportunity Employer and Drug Free Workplace

Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!

As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.

In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.

We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk team member, with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!

Required Education and Experience

• High School graduate or equivalent
• One year of related experience

AAP/EEO Statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.