Medical Examiner & Funeral Home Liaison

Gift of Life Michigan; Yates Township (MI); On-site; USD 70,000 - 76,000; Full time

Job summary

Gift of Life Michigan is seeking a Medical Examiner/Funeral Home Liaison to foster relationships with forensic offices and funeral homes to advance donation opportunities while respecting client needs.

The role requires a bachelor’s degree in a healthcare-related field, strong interpersonal and communication skills, and proficiency in Microsoft Office. Responsibilities include data analysis, contract development, and presenting metrics to stakeholders.

Qualifications

• Bachelor’s degree in a healthcare-related field or equivalent experience.
• Ability to establish relationships with key stakeholders.

Responsibilities

• Establish and strengthen relationships with Medical Examiner offices and Funeral Homes nationwide.
• Develop, negotiate, and maintain working agreements in compliance with Michigan law.
• Serve as a resource on Medical Examiner processes and related topics.
• Analyze data to identify opportunities for education and process improvements.
• Prepare and present data, outcomes, and metrics to stakeholders.

Skills

Interpersonal skills

Communication skills

Presentation skills

Microsoft Office

Organizational skills

Problem-solving

Initiative

Critical thinking

Attention to detail

Education

Bachelor's degree in healthcare related field

Tools

Microsoft Office

Outlook

Teams

Job description

Job Details: Job Location: Michigan - MI, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: $70,000.00 - $76,250.00 Salary, Travel Percentage: Road Warrior, Job Shift: Day, Job Category: Health Care, Summary

In alignment with Gift of Life Michigan’s core purpose and core values, the Medical Examiner/Funeral Home Liaison establishes and maintains good working relationships with forensic and funeral industry professionals in our service area to enhance and improve a collaborative environment that fosters donation opportunities while preserving the respective needs of the customers.

Duties & Responsibilities

The following duties and responsibilities are stated in broad terms and not intended to be inclusive. Those in bold are essential duties of the position:

• Establish, maintain, and strengthen relationships with both Medical Examiner offices and Funeral Homes throughout the assigned service area through outreach, education, service recovery, and relationship development activities.
• Develop, negotiate, and maintain working agreements and contracts with Medical Examiner offices in accordance with Michigan law.
• Serve as a resource to all Gift of Life staff regarding Medical Examiner and Funeral Home processes, relationships, concerns, and operational issues which may include providing training, attending other department meetings as needed.
• Analyze and utilize operational, referral, authorization, and donation data to identify opportunities for stakeholder education, process improvement, and relationship development.
• Prepare and present stakeholder-specific data, outcomes, metrics, and performance reports to Medical Examiner offices, Funeral Homes, and internal stakeholders to support collaboration and continuous improvement.
• Maintain programs that generate electronic referrals of non-hospital deaths.
• Participate in ongoing Medical Examiner and Funeral Home educational programs, displays, conferences, and exhibits.
• Meet annual performance goals and objectives.
• Perform other duties as assigned.

Qualifications: Education and/or Experience

Required

• A bachelor’s degree in a field related to the essential duties of the position, including but not limited to healthcare related (biology, exercise science, etc.) or an equivalent combination of education and experience.
• Demonstrated ability to establish relationships and work diplomatically with key stakeholders.

Preferred

• Funeral Director license
• Experience in forensics or medical examiner investigations
• Prior experience in a healthcare organization, transplant center, or organ/tissue procurement organization.

Knowledge, Skills, and Abilities (KSA)

• Written and verbal fluency in English.
• Ability to exercise initiative, critical thinking, and problem-solving.
• Strong interpersonal, communication, and presentation skills.
• Proficiency with Microsoft Office programs, including Outlook and Teams and other technology systems used in business operations.
• Strong organizational skills and ability to manage multiple and competing priorities.
• Demonstrate attention to detail.

Organizational Culture Expectations

• Demonstrate the competencies of Professional, Determined and Compassionate.
• Maintain a motivated and positive attitude.
• Support an inclusive work environment.
• Ability to successfully collaborate and work as a member of an interdisciplinary team.
• Actively seek improvements.
• Always maintain a safe working environment and use of Universal Precautions.
• Maintain appropriate level of confidentiality in all areas dealing with sensitive, protected, and confidential information.