Medical Equipment Service & Delivery Technician I

Agiliti Health, Inc.; Tiffin (IA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance options (Medical, etc

Short- and Long-Term Disability

401K Saving Plan with employer match

Paid Time Off

Tuition Reimbursement

Daily Pay program

Employee Discounts

Wellness programs

Job summary

Agiliti is seeking a Customer Service Technician I in Iowa, with responsibilities including delivering and managing medical equipment to and from healthcare locations. You will handle equipment transfer, educate customers on usage, and ensure accurate documentation for billing and inventory.

The role requires a high school diploma, a valid driver’s license, and the ability to lift up to 75 pounds. Flexibility for evenings, weekends, and holidays is needed.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license with a clean driving record.
• Experience in customer service is preferred.
• Hospital setting experience helpful.
• Able to lift up to 75 pounds and perform physical duties.

Responsibilities

• Safely load, secure, and deliver medical equipment to customers and return equipment to the office.
• Educate customers on features and functions during delivery.
• Complete paperwork and data entry accurately for billing, inventory, and regulatory compliance.

Skills

Customer service

Valid driver's license

Basic computer skills

Flexible schedule

Education

High school diploma or equivalent

Job description

Agiliti is seeking a Customer Service Technician I in Iowa, with responsibilities including delivering and managing medical equipment to and from healthcare locations. You will handle equipment transfer, educate customers on usage, and ensure accurate documentation for billing and inventory.

The role requires a high school diploma, a valid driver’s license, and the ability to lift up to 75 pounds. Flexibility for evenings, weekends, and holidays is needed.