Medical Equipment Handler (Onsite: Suffern, NY)

Philips Iberica SAU; Village of Suffern (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

Philips Iberica SAU is seeking a Medical Equipment Handler in Suffern, NY. This entry-level role involves providing customer support, managing biomedical equipment, and ensuring compliance with regulations. Ideal candidates will have a high school diploma or vocational certification and be able to work flexible hours. Join a team dedicated to improving healthcare access for all.

Benefits

Annual incentive bonus plans

401k (up to 7% match)

Comprehensive benefits program

Qualifications

• High school diploma or vocational certification in biomedical equipment servicing.
• Experience with biomedical equipment preferred.
• Ability to understand and utilize technical vocabulary.

Responsibilities

• Provide administrative support to the onsite biomedical team.
• Identify and resolve customer issues.
• Inspect, ship, and maintain biomedical equipment.

Skills

Customer service

Technical knowledge

Organizational skills

Multi-tasking

Education

High school graduate or vocational certification in electronics

Job description

Job Title

Medical Equipment Handler (Onsite: Suffern, NY)

Job Description

Support the Multi-Vendor Services (MVS) Biomedical business as an entry-level Portable Equipment Handler, located onsite at a customer facility in Suffern, NY. This role will provide administrative support to the onsite biomedical team.

Your role:

• Provide an outstanding customer experience, become a viable team member, and quickly get up to speed with technical expertise.

• Identifying and resolving customer issues, providing the customer with the appropriate communication, and involving appropriate site service personnel.

• Responsible for customer relationship management through the effective use of technical knowledge to inspect, ship, and maintain low-risk biomedical equipment at customer sites; generate service revenue; adhere to state and federal regulatory requirements.

• Shift time: Monday - Friday: 3 PM - 11 PM, with opportunity for overtime on weekends. Must have the ability to work flexible hours, as needed based on business needs.

• May attend factory training classes and apply lessons learned through on the job training (OJT) and experience.

You're the right fit if:

• Ability to be onsite in Suffern, NY.

• High school graduate or vocational certification in electronics, biomedical equipment servicing/engineering, or equivalent combination of education and experience in the electronics industry.

• Experience with biomedical equipment or administrative backgrounds in a healthcare/medical setting preferred.

• May require travel to customer sites other than assigned site, zone office, or identified locations for meetings. Occasional overnight stays and travel by air or train may be required for training.

• Ability to understand and utilize technical vocabulary to perform tasks according to either verbal or written instructions.

• Ability to display strong organizational and multi-tasking skills, self-discipline, and autonomy to work independently in a high-pressure environment.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an onsite role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more aboutour business.

• Discoverour rich and exciting history.

• Learn more aboutour purpose.

• Learn more aboutour culture.

Philips Transparency Details

The hourly pay range for this position in NY is $23.42 - $37.48, plus overtime eligible.

This role also includes an annual incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Suffern, NY.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.