Medical Equipment Field Service Technician – Delivery & Setup

SUMMIT DME INC; Santa Ana (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k)

Company parties

Competitive salary

Dental insurance

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Summit DME Inc. is seeking a Medical Equipment Service Technician to deliver and pick up durable medical equipment for patients in the Orange County area. You will ensure items are ready-to-go, educate customers at delivery, and gain hands-on knowledge for field service.

You will also assist the warehouse, participate in regular training, and support after-hours on-call coverage. A professional appearance and commitment to customer service are essential.

Qualifications

• Must be 21 years of age.
• Valid drivers license.
• Must be able to lift and carry 50lbs.

Responsibilities

• Always maintain professionalism and exemplify the highest levels of customer service when interacting with patients, families, caregivers, and other clients.
• Assist the warehouse department with loading and unloading your assigned company vehicle for the day.
• Participate in regular training for how to deliver, diagnose, and educate patients, families, and caregivers on the durable medical equipment we offer.
• Calls each service location to notify of ETA’s and communicates status to dispatch.
• Make deliveries of medical equipment while taking time to fully set up, instruct, and educate those at each location on all items being delivered.
• Pick up medical equipment from service locations when they are no longer needed.
• Assess, diagnose, and service malfunctioning equipment in the field when needed.
• Maintain a clean and organized delivery vehicle while taking extra care to secure all medical equipment with the goal to prevent damage during transit.
• Assist in light equipment maintenance and cleaning.
• Participate in company on-call (after hours response) program
• Follows all company policies, procedures, dress code and management direction, including all fleet and safety policies.
• Perform other duties as assigned by Supervisor

Job description

Summit DME Inc. is seeking a Medical Equipment Service Technician to deliver and pick up durable medical equipment for patients in the Orange County area. You will ensure items are ready-to-go, educate customers at delivery, and gain hands-on knowledge for field service.

You will also assist the warehouse, participate in regular training, and support after-hours on-call coverage. A professional appearance and commitment to customer service are essential.