Medical Equipment Delivery & Service Technician (Day Shift)

Agiliti Health, Inc.; Jacksonville (FL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance options

401(k) matching

Paid Time Off

Tuition Reimbursement

Daily Pay program

Job summary

Agiliti Health, Inc. is hiring a Customer Service Technician I for the Jacksonville, FL district. The role involves delivering and managing medical equipment to healthcare locations, loading and unloading equipment, and ensuring accurate documentation for billing and inventory.

We seek individuals with strong customer service, basic computer skills, and willingness to work a 24/7 schedule, including evenings and weekends. A valid driver's license and HS diploma are required.

Qualifications

• Be 21 years of age or older, with high school diploma or equivalent.
• Hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies.
• Have customer service experience.
• Prior work experience in hospital setting is helpful.
• Have basic computer skills.
• Be willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
• Be able to lift and/or push up to 75 pounds.
• Be able to stand and walk for long periods of time.
• Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.

Responsibilities

• Safely load, secure, and deliver medical equipment to customers. Retrieves equipment from customer locations, safely transporting the equipment back to the office.
• Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment
• Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance.

Skills

Customer service

Data entry

Communication

Education

High School Diploma or equivalent

Job description

Agiliti Health, Inc. is hiring a Customer Service Technician I for the Jacksonville, FL district. The role involves delivering and managing medical equipment to healthcare locations, loading and unloading equipment, and ensuring accurate documentation for billing and inventory.

We seek individuals with strong customer service, basic computer skills, and willingness to work a 24/7 schedule, including evenings and weekends. A valid driver's license and HS diploma are required.