Medical Equipment Delivery Driver Service Technician

Northwest Respiratory Services, LLC; Rochester (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a compassionate Medical Oxygen Service Technician to join their team. In this pivotal role, you will be the face of the company, delivering essential respiratory equipment to patients in their homes while providing education and support to enhance their quality of life. You will troubleshoot equipment issues, document interactions for compliance, and build trust through regular face-to-face interactions. This position offers a fulfilling opportunity to make a real difference in people's lives within a supportive and caring environment.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Employer Paid Life Insurance

Matched 401k Eligibility

FSA Account

Pet Insurance

Short Term and Long Term Disability

Paid Holidays

Flexible Start Times

Qualifications

• Current state issued driver’s license required.
• Strong dedication to customer care and compassion.

Responsibilities

• Deliver and educate patients on respiratory equipment.
• Document patient interactions for compliance and billing.

Skills

Interpersonal Skills

Customer Service Skills

Ability to Lift Heavy Equipment

Education

High School Diploma or Equivalent

Job description

Job Details

Job Location: 07 Rochester - Rochester, MN

Position Type: Full Time

Salary Range: $20.00 - $23.00 Hourly

Travel Percentage: Road Warrior

Job Shift: Day

Job Category: Service Technician

Description

Northwest Respiratory Services seeks a Medical Oxygen Service Technician to join our team. This person is the face of the company for our customers, providing empathetic and highly accurate communication in support of their health and quality of life. You will educate patients on the use of their equipment, troubleshoot issues, check-in with patients to ensure proper and safe use of their equipment, and build trust with our customers through regular face-to-face interactions.

A day in the life:

• Make deliveries in a straight truck or van, up to 16 feet in length
• Deliver and educate on safe use and care of respiratory equipment at each patient’s residence.
• Document patient interactions for compliance and billing accuracy
• Resolve patient equipment problems on an as needed basis

What is in it for you:

• Health, Dental, Vision Insurance
• Employer Paid Life Insurance
• Matched 401k Eligibility on Day One of Employment
• FSA Account (Medical and/or Dependent)
• Pet Insurance
• Short Term and Long Term Disability
• Accident, Hospital Indemnity, and Critical Illness Insurance
• Vacation, sick, and paid holidays
• Flexible start times
• Local routes. Be home every night
• Opportunity for overtime and on-call work with premium pay

Qualifications

Our top candidate will have:

• Current state issued driver’s license.
  • Class C CDL with Tanker and Hazmat endorsements preferred but we can help you get the required licenses needed for this position!
• Acceptable criminal background check and motor vehicle record check
• Pass a mandated drug test, a physical capability test, and DOT Physical
  • Ability to lift, pull, push and carry heavy equipment daily. (Up to 165lbs.)
• Strong interpersonal skills and customer service skills
• A desire to work with the public and help others obtain a better quality of life
• Dedication to our mission that includes caring for our customers with the highest standard of compassion, integrity, and care

We look forward to seeing your application and the opportunity to speak with you further!

Northwest Respiratory Services is a privately held, regional leader in the respiratory product and service industry. We proudly serve patients in their own homes, assisted living facilities, skilled nursing facilities, and veterans receiving care from the VA Hospital. Since 1976, we have been a trusted partner, dedicated to the highest standard of care at the best possible value.

Northwest Respiratory Services is an EO Employer – M/F/Vets/Disable