Medical Education Program Coordinator- Residency Program

Concord Hospital; Concord (NH); On-site; USD 52,000 - 68,000; Full time

Job summary

Concord Hospital is seeking a Program Coordinator to support Medical Education trainees with daily operations, focusing on Family Medicine and Leadership Preventive Medicine Residencies. You will coordinate rotation schedules, assist in time-off approvals, and ensure compliance with accrediting standards while collaborating with residency directors, faculty, residents, and practice managers.

Under the Medical Education Manager, this role handles scheduling templates, onboarding, housing

Qualifications

• Three years experience in a professional office or academic setting.
• Strong analytical skills.
• Proficient in Microsoft Office applications; Excel and Google Sheets.

Responsibilities

• Coordinate residents' daily rotation schedules.
• Assist in review/approval for resident time off processes.
• Perform quality checks in multiple systems.
• Prepare call schedules for residents and faculty.
• Support other program-related administrative duties.

Skills

Microsoft Office

Google Sheets

Excel

Attention to detail

Self-starter

Customer service

Education

Three years professional office/academic experience

Tools

Microsoft Office

Google Sheets

Excel

Job description

Monday - Friday in the office opportunity Reporting into the Residency Manager Will be part of a 3 Coordinator Team supporting 16 Faculty and 24 Residents Candidate able to work independently / self-starter / attention to detail very important Strong computer skills Knowledge with Microsoft Office Applications- Google sheets and excel - experience required Strong customer service skills This position will focus on: scheduling residents' daily rotations Assisting in the review and approval process for resident time off quality checks in multiple systems call schedules for residents and faculty other individual and team responsibilities

Summary With oversight and direction from the Medical Education Manager, the Program Coordinator is responsible for the coordination of daily activities and operations as it pertains to Medical Education trainees, with a primary focus on the Family Medicine and Leadership Preventive Medicine Residencies and associated requirements through the Accreditation Council of Graduate Medical Education (ACGME), the American Board of Family Medicine (ABFM) or other governing accrediting organization(s). The Program Coordinator is a resource for Residency Program Directors, teaching faculty and providers, residents and Practice Managers of the Family Health Centers, and collaborates across the healthcare enterprise.

Education

Three years experience in a professional office or academic setting. Strong analytical skills. Proficient in Microsoft Office applications.- Excel and Google Sheets Certification, Registration, and Licensure None required. Experience Three years experience in a professional office or academic setting. 2 years direct experience with database management. Strong analytical skills. Proficient in Microsoft Office applications.

Responsibilities

Coordinates administrative functions, as assigned, to support Medical Education (which may include advanced-practice providers amongst other disciplines) and Residency needs to comply with accrediting and/or hospital regulatory requirements. The Program Coordinator may be responsible to develop, maintain and coordinate Family Medicine curriculum rotation schedules for residents in collaboration with teaching faculty and other outside residency stakeholders to meet ACGME requirements. Supports development and implementation of new systems and processes to support the educational needs of the programs and trainees. Tracks and manages documentation within all systems for trainees to ensure compliance with governing accrediting organization(s) requirements. The Program Coordinator may be responsible for developing and maintaining all scheduling templates and the scheduling process for teaching faculty, residents, advanced providers and preceptors, which may include coordinating and maintaining call schedules. The Program Coordinator may provide support for visiting medical education trainees, including rotations for visiting medical students and visiting residents, including onboarding, orientation and housing coordination. The Program Coordinator may provide program level administrative support for trainee onboarding/promotion/graduation, examinations, credentialing and orientation. The Program Coordinator may provide resident and/or trainee recruitment coordination as it pertains to applicant screening and communication, materials, website content, interview scheduling and collaboration with teaching faculty and residents. The Program Coordinator may provide development and implementation of resident/trainee evaluations, data management and report generation in the electronic management suite and participate in accreditation or program required committees. Coordinates payments and tracks expenditures for programs and events. Works independently and within a team on special, related projects. Performs other duties as assigned.

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.

Physical and Work Requirements

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this Job, the employee is regularly required to do repetitive motion, perform activities that require fine motor skills, sit, and speak. The employee is frequently required to hear. The employee is occasionally required to bend, reach, stand, and walk. Specific vision abilities required by this job include color vision, far vision, and near vision. The noise level in the work environment is usually moderate.

Concord Hospital (CH) is a nationally-accredited, progressive regional health system. Over the past two decades, CH has evolved from a community hospital to a $550 million net revenue regional integrated health system with more than 3,574 employees, leaders and clinicians who are talented, mutually supportive, and community centered in helping the organization meet its community mission. CH has sophisticated clinical and management practices. The organization consistently performs among the top ten percent of national organizations and has received many national accolades (e.g., most wired, Press Ganey's summit award). After a four-year effort to strengthen and standardize our quality management processes, Concord Hospital has become the first healthcare system in New Hampshire to be certified as being in compliance with internationally recognized quality management practices ISO 9001:2008 certification, issued by DNV GL. ISO certification means that patients can be confident CH has implemented and strengthened processes for internal auditing, control of documents, control of records, control of non conforming products, and preventative and corrective action.

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