Health Unit Coordinator | Full Time | Days

Concord Hospital; Concord (NH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Wellness programs

Life/LTD insurance

403B retirement savings

Job summary

Concord Hospital is seeking a Health Unit Coordinator II to provide clerical and patient customer service support within the patient care team. You will coordinate patient flow, greet families, complete registrations, and manage order entry and changes in the computer system.

The role requires high school diploma, notary certification within 4 months, strong customer service and proficiency with Microsoft Office, and you will contribute as a preceptor for new employees while maintaining a clean,

Qualifications

• High school diploma or GED required.
• Outstanding customer service skills required.
• Experience with Microsoft Office in Windows environment preferred.

Responsibilities

• Coordinates patient and information flow at the desk area to clinical staff, patients/families and other departments.
• Greets the patient and family and completes the patient registration process.
• Completes order entry process, coordinates computer downtime, and coordinates patient information changes in the computer.
• Demonstrates time management skills.
• Prepares and/or organizes and/or disassembles the patient medical records for charts according to HIMS specifications.
• Helps ensure a clean, safe environment with appropriately stocked supplies and functioning equipment.
• Performs job specific requirements and other duties as assigned.
• Serves as a preceptor for new employees.

Skills

Customer service

Microsoft Office

Registration

Phone/ fax coordination

Time management

Education

High school diploma or GED

Tools

MS Office

Job description

Summary

The Health Unit Coordinator (HUC) 2 is responsible for multi-tasking clerical and patient customer service support functions as part of the patient care team. The Health Unit Coordinator provides the connectivity between the providers, staff and inter/intra department areas through various modalities such as fax, phone,and computers (command central). The Health Unit Coordinator 2 may also registers patients and perform other data management activities. The HUC acts under the direction of daily shift supervisor and the unit resource person.

Education

High school or equivalent (GED).

Certification, Registration & Licensure

Certification required to obtain: Notary Public, State of New Hampshire, within 4 months of hire date. Must be kept current.

Experience

Must have outstanding customer service skills. Experience with Microsoft Office applications in a Windows environment.

Responsibilities

• Coordinates patient and information flow at the desk area to clinical staff, patients/families and other departments.
• Greets the patient and family and completes the patient registration process.
• Completes order entry process, coordinates computer downtime, and coordinates patient information changes in the computer.
• Demonstrates time management skills.
• Prepares and/or organizes and/or disassembles the patient medical records for charts according to HIMS specifications.
• Helps ensure a clean, safe environment with appropriately stocked supplies and functioning equipment.
• Performs job specific requirements and other duties as assigned.
• Serves as a preceptor for new employees.

Employee Benefits

• Health insurance and dental benefit
• Available to full-time (30+ hours) and part-time employees (20-29 hours)
• Wellness programs
• Life/LTD insurance
• 403B retirement savings account with employer contribution
• Tuition reimbursement
• On-site childcare
• Complimentary on-site employee fitness center
• Paid time off
• Career development
• Employee Activities Committee
• Military Program (offering a supportive environment for those serving or who served in the armed services)
• Streamlined military leave process
• Enhanced military leave policy
• Enrichments to benefits and paid-time-off
• Organizational resources committed to employees and their families
• Education for employees and managers
• Recognition of service

Equal Employment Opportunity

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.

Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.

Physical and Work Requirements

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this Job, the employee is regularly required to hear. The employee is frequently required to do repetitive motion, perform activities that require fine motor skills, sit, speak, and walk. The employee is occasionally required to bend, reach, squat, and stand. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is occasionally exposed to airborne pathogens, bloodborne pathogens, bodily fluids, and electrical hazards - shock. The noise level in the work environment is usually moderate.

Concord Hospital (CH) Overview

Concord Hospital (CH) is a nationally-accredited, progressive regional health system. Over the past two decades, CH has evolved from a community hospital to a $550 million net revenue regional integrated health system with more than 3,574 employees, leaders and clinicians who are talented, mutually supportive, and community centered in helping the organization meet its community mission. CH has sophisticated clinical and management practices. The organization consistently performs among the top ten percent of national organizations and has received many national accolades (e.g., most wired, Press Ganey's summit award). After a four-year effort to strengthen and standardize our quality management processes, Concord Hospital has become the first healthcare system in New Hampshire to be certified as being in compliance with internationally recognized quality management practices ISO 9001:2008 certification, issued by DNV GL. ISO certification means that patients can be confident CH has implemented and strengthened processes for internal auditing, control of documents, control of records, control of non conforming products, and preventative and corrective action. Learn more about working at Concord Hospital Culture and Values Career Development Benefits Life Here