Medical Documentation Specialist - Prior Authorization

National Seating & Mobility, Inc.; Chattanooga, Northern (TN, KY); Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

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Job summary

National Seating & Mobility, Inc. in Chattanooga, TN seeks a Documentation Specialist for a temporary role.

The position secures, reviews, and validates medical documentation to secure payer prior authorization and reimbursement for NSM clients, while maintaining clear communication with physicians, therapists, and clients to resolve funding requests and ensure audit-ready compliance. Duties include coordinating with medical providers to gather required documentation, serving as a liaison with

Qualifications

• 1-2 years healthcare or related funding experience preferred.
• Knowledge of ICD-10/HCPCS/Modifiers/NCCI edits is desirable.
• Ability to communicate clearly via phone, email and records.
• Strong analytical skills and attention to detail.
• Ability to meet deadlines independently and collaborate with remote teams.
• Proficiency in Microsoft Office applications (Excel, Outlook, Word).

Responsibilities

• Secures and validates medical documentation to secure payer prior authorization.
• Communicates with physicians, therapists, and clients to resolve funding requests.
• Reviews incoming medical files for policy compliance and proper titling.
• Prioritizes and drives timely resolution of Funding Action Required items.

Skills

Healthcare experience

Medical coding basics

Clear communication

Analytical skills

Deadline-driven

Remote collaboration

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

National Seating & Mobility, Inc. in Chattanooga, TN seeks a Documentation Specialist for a temporary role.

The position secures, reviews, and validates medical documentation to secure payer prior authorization and reimbursement for NSM clients, while maintaining clear communication with physicians, therapists, and clients to resolve funding requests and ensure audit-ready compliance. Duties include coordinating with medical providers to gather required documentation, serving as a liaison with