Medical Director

Good Shepherd Community Clinic, Inc.; Ardmore (OK); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Good Shepherd Community Clinic, Inc. in Ardmore, OK seeks a Medical Director who will lead clinical excellence with an active patient panel and be a daily on-floor presence guiding the provider team.

The role blends hands-on patient care with leadership duties, including supervision, real-time coaching, and maintaining HRSA/QA standards in collaboration with senior leadership.

Qualifications

• Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree from an accredited institution.
• Board Certification in Family Medicine, Internal Medicine, or Pediatrics (required; must be maintained throughout employment).
• Current, unrestricted Oklahoma medical license in good standing and DEA registration; BLS/ACLS certification.

Responsibilities

• Provide direct patient care as a practicing clinician within a primary care panel; model clinical standards.
• Serve as the primary supervisor for all clinical providers on a day-to-day basis.
• Conduct regular one-on-one check-ins, performance conversations, and real-time clinical coaching with providers.
• Oversee credentialing, privileging, and ongoing performance evaluations for licensed clinical staff with CMO/COO coordination.
• Facilitate provider meetings, case conferences, and clinical education sessions.
• Address provider concerns and workflow barriers; escalate systemic issues to the CMO.
• Serve as a clinical resource and mentor across service lines, including behavioral health.

Skills

MD/DO credentials

Clinical leadership

Regulatory compliance

Quality improvement

People supervision

Education

MD or DO degree

Tools

athenahealth (athenaOne)

Job description

Position Summary

The Medical Director is first and foremost a practicing clinician who carries an active patient panel and is present on the clinical floor as a daily presence and role model for the provider team. The majority of this role is devoted to direct patient care and hands‑on clinical leadership — supervising providers, coaching in real time, and ensuring the highest standards of care at the point of service. A secondary portion of the role encompasses administrative and operational responsibilities, including quality improvement oversight, regulatory compliance support, and collaboration with senior leadership. Administrative duties are performed in coordination with the Chief Medical Officer (CMO) and are designed to complement, not compete with, the clinical work that defines this position. Applicants should expect a schedule that is primarily patient‑facing, with protected time carved out for necessary leadership functions.

Essential Duties And Responsibilities

• Provide direct patient care as a practicing clinician within a primary care panel, modeling the clinical standards expected across the provider team
• Serve as the primary supervisor for all clinical providers including physicians, advanced practice providers (APPs), and mid-level clinical staff on a day‑to‑day basis
• Conduct regular one‑on‑one check‑ins, performance conversations, and real‑time clinical coaching with providers
• Oversee credentialing, privileging, and ongoing performance evaluations for all licensed clinical staff in coordination with the Chief Compliance Officer (COO) and the CMO
• Facilitate regular provider meetings, case conferences, and clinical education sessions
• Address provider concerns, workflow barriers, and clinical questions in a timely manner, escalating systemic or strategic issues to the CMO
• Serve as a clinical resource and mentor for providers across all service lines, including integrated behavioral health teams

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Position Summary

The Medical Director is first and foremost a practicing clinician who carries an active patient panel and is present on the clinical floor as a daily presence and role model for the provider team. The majority of this role is devoted to direct patient care and hands‑on clinical leadership — supervising providers, coaching in real time, and ensuring the highest standards of care at the point of service. A secondary portion of the role encompasses administrative and operational responsibilities, including quality improvement oversight, regulatory compliance support, and collaboration with senior leadership. Administrative duties are performed in coordination with the Chief Medical Officer (CMO) and are designed to complement, not compete with, the clinical work that defines this position. Applicants should expect a schedule that is primarily patient‑facing, with protected time carved out for necessary leadership functions.

Essential Duties And Responsibilities

Clinical Leadership & Direct Provider Oversight

• Provide direct patient care as a practicing clinician within a primary care panel, modeling the clinical standards expected across the provider team
• Serve as the primary supervisor for all clinical providers including physicians, advanced practice providers (APPs), and mid-level clinical staff on a day‑to‑day basis
• Conduct regular one‑on‑one check‑ins, performance conversations, and real‑time clinical coaching with providers
• Oversee credentialing, privileging, and ongoing performance evaluations for all licensed clinical staff in coordination with the Chief Compliance Officer (COO) and the CMO
• Facilitate regular provider meetings, case conferences, and clinical education sessions
• Address provider concerns, workflow barriers, and clinical questions in a timely manner, escalating systemic or strategic issues to the CMO
• Serve as a clinical resource and mentor for providers across all service lines, including integrated behavioral health teams

Quality Improvement & Patient Safety

• Lead the provider participation in the center's Quality Improvement (QI) program, including development of QI plans, performance metrics, and clinical benchmarks aligned with UDS measures and HRSA expectations
• Monitor and analyze clinical quality data to identify trends, gaps in care, and opportunities for improvement
• Champion patient safety initiatives and ensure compliance with clinical risk management protocols
• Oversee peer review processes and implement corrective action plans as needed
• Assist in preparation for FTCA (Federal Tort Claims Act) deeming, PCMH recognition, and other accreditation or certification activities, as needed

Compliance & Regulatory Affairs

• Ensure compliance with all applicable federal, state, and local regulations governing FQHC clinical operations, including HRSA's Health Center Program Requirements
• Support preparation of annual UDS reports, as needed
• Collaborate with the Compliance Officer to address clinical compliance matters including HIPAA, OSHA, and Medicaid/Medicare requirements
• Support compliance with Oklahoma State Department of Health (OSDH) and Oklahoma Health Care Authority (OHCA) regulations

Operational Execution & Leadership Collaboration

• Implement clinical strategies, policies, and initiatives as directed by the CMO, translating direction into actionable plans at the provider and department level
• Serve as the primary operational liaison between frontline clinical staff and senior leadership, ensuring clear communication in both directions
• Partner with operations and finance leadership to optimize clinical workflows, scheduling, staffing models, and productivity benchmarks
• Provide clinical input on service line development, including primary care, behavioral health, dental, pharmacy, and specialty linkages, in alignment with the CMO's strategic vision
• Participate in leadership team meetings, Board committee activities, and clinical governance structures as requested by the CMO or CEO
• Represent the health center with external partners, hospitals, and community organizations in coordination with senior leadership
• Support grant applications and program proposals requiring clinical expertise, as directed

Required Qualifications

Education & Licensure

• Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree from an accredited institution
• Board Certification in Family Medicine, Internal Medicine, or Pediatrics (required; must be maintained throughout employment)
• Current, unrestricted Oklahoma medical license in good standing
• Current DEA registration
• Current BLS/ACLS certification

Experience

• Minimum of five (5) years of clinical experience in primary care, with at least two (2) years in a leadership or administrative role preferred
• Prior FQHC, community health center, or rural healthcare experience strongly preferred
• Demonstrated experience with quality improvement frameworks, clinical metrics, and population health management
• Experience with electronic health records (EHR) systems; experience with athenahealth (athenaOne) preferred

Knowledge, Skills & Abilities

• In-depth knowledge of HRSA Health Center Program Requirements and FQHC regulations preferred
• Strong understanding of Medicaid, Medicare, and sliding fee scale structures as they apply to FQHCs preferred
• Demonstrated ability to lead, motivate, and develop multidisciplinary clinical teams
• Excellent interpersonal, written, and oral communication skills
• Commitment to health equity, cultural humility, and serving diverse and underserved populations
• Ability to manage competing priorities in a fast‑paced environment and exercise sound clinical and administrative judgment

Preferred Qualifications

• Master of Public Health (MPH), Master of Health Administration (MHA), or equivalent graduate training in health leadership
• Experience with Collaborative Care Model (CoCM) or integrated behavioral health in primary care settings
• Familiarity with value‑based care models, pay‑for‑performance arrangements, or Accountable Care Organizations (ACOs)
• Bilingual proficiency (English/Spanish) a plus

Working Conditions & Physical Requirements

This position is primarily clinical in nature. The Medical Director is expected to maintain an active patient panel and spend the majority of scheduled work hours in direct patient care. Administrative and operational duties are secondary and will be structured around clinical responsibilities. This role is not suited for a candidate seeking a primarily desk-based or administrative position. Some time will be spent in an office environment for leadership functions; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

EEO Statement:

We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to craft and maintain an environment that respects diverse traditions, heritages, and experiences. Good Shepherd Community Clinic, Inc., is an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions) sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Disclaimer:

The above-noted job advertisement is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the positions.