Medical Device Sales Territory Account Manager

Tactile Medical; Charlotte (NC); On-site; USD 60,000 - 110,000; Full time

Job summary

Tactile Medical, based in Charlotte, NC, develops at-home therapy devices. The Medical Device Sales Territory Account Manager educates therapists, physicians and patients on the Flexitouch System and other products in an assigned territory, developing strategies to hit monthly, quarterly and annual sales goals.

The role involves clinical outreach, payer policy navigation, and travel within and beyond the territory for conferences and training, while ensuring HIPAA and regulatory compliance.

Qualifications

• Knowledge of third party payer policies and reimbursement processes.
• Ability to travel within and outside the territory for conferences and training.
• Ability to lift 20 pounds and engage in field activities.

Responsibilities

• Educate therapists, physicians and patients on Tactile Medical products.
• Establish sales strategies to meet monthly, quarterly and annual targets.
• Provide customer support with training, reimbursement, concerns or complaints.
• Fulfill other duties as assigned.

Skills

Payer policy knowledge

Territory travel readiness

Lift 20 pounds

Education

Bachelor’s degree or equivalent

Job description

Medical Device Sales Territory Account Manager

Charlotte, North Carolina

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.

The Territory Account Manager is responsible for educating therapists, physicians and patients on Tactile Medical Products in an assigned territory. Responsible for establishing sales strategies to attain monthly, quarterly and annual sales goals. Responsible for penetrating underserved clinical markets. Assist in providing customer support with training, reimbursement, concerns, or complaints. Must maintain compliance with all appropriate regulatory requirements, including HIPAA.

Responsibilities

• Educating therapists, patients, and physicians on the Flexitouch System and other products and services offered by Tactile Medical
• Establish sales strategies to attain monthly, quarterly, and annual sales goals
• Assist in providing customer support with training, reimbursement, concerns, or complaints
• Other duties as assigned

Qualifications

Education & Experience:

Required:

• Bachelor’s degree or equivalent combined education and work experience (4 years)
• 3+ years of outside/inside sales experience OR
• 1+ years of medical sales experience OR
• 4+ years of patient facing clinical experience OR
• 2+ years of Tactile Medical patient facing or sales support work experience

Preferred:

• Healthcare sales experience with clinicians such as doctors, surgeons, therapists, etc.
• Clinical experience working directly with lymphedema patients such as a Nurse, CLT, PTA, PT, OT, OTA, etc.
• Demonstrated success selling Tactile Medical products

Knowledge & Skills:

• Knowledgeable of third party payer policies
• Demonstrated ability to launch new products desirable
• Travel within territory as well as outside territory for conferences and training
• Ability to lift 20 pounds

Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.

Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Tactile Medical’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.